Automox vs. Hexnode UEM

Automox is well-suited for managing workstations but lacks flexibility for server environments.
It excels in scenarios where systems may not regularly connect to the corporate network but have internet access, ensuring devices can still check in and receive timely patches. This provides organizations with confidence in maintaining patch compliance across remote endpoints.
However, effective use of Automox requires staff who are proficient in PowerShell scripting. The platform has limited native support for third-party applications, often requiring custom worklets to manage software updates. It performs best in environments that primarily rely on widely used, off-the-shelf software.

Incentivized

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• Setting mandatory applications and the silent installation of enterprise apps.
• Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
• Blocklisted applications would be uninstalled from the device and would not be available for download again.

• I was not aware that the starting default policies are inactive until I activate them. That would have been a nice pop up to see on first login.
• I think the pricing for integrating 3rd party apps could be more competitive. The base tier is so affordable, the jump up is a bit high.
• I'd like the option to remember my device and not have to use 2FA on every single login to the dashboard from the same device.
• I looked, and cannot find, but would appreciate an iOS mobile app of the dashboard to monitor and adminstrate from my mobile device.

Incentivized

• We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
• When we turned on the remote control, the Hexnode for Work app would periodically crash.
• We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.

This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.

Incentivized

It works exactly as needed, no need to find another solution.

Incentivized

It is super simple to set up and deploy, Maintaining it also easy as pie. It gives great detailed information daily on patches that succeed and ones that fail as well. with remote, patching, scanning, and monitoring all in one pane it has saved us money hand over fist with the tools we no longer need to have for our organization.

Incentivized

UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.

Incentivized

1. Simplicity and Ease of Use 2. Cross-Platform Support 3. Powerful Automation with Worklets 4. Real-Time Visibility and Control 5. Fast and Reliable Cloud-Based Updates 6. Strong Security Focus

Incentivized

Online chat support is the best I have received from my vendors.

Incentivized

Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.

Incentivized

Follow the steps, and it will install very easy.

Incentivized

We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.

Incentivized

We previously utilized Miradore MDM for all of our tablets and management. We have since made the switch to Hexnode UEM and are migrating all of our tablets to it instead. We have saved money with this switch and we have been able to easily remove our tablets from Miradore and set them up within Hexnode UEM instead.

Incentivized

• Being a start up, we have pivoted our strategies a number of times. The pay as you go model has worked very well for us, and has prevented us from overprovisioning
• The time saved pulling reports to provide to auditors has been well worth our small spend on the solution
• We have no need to maintain a scanning tool or invest in hardware thanks to the SaaS nature of Automox

Incentivized

• We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
• It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
• Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Incentivized