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Avalara vs. Thomson Reuters ONESOURCE

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avalara

    Score8.1 out of 10
    N/AAvalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.N/A

    Thomson Reuters ONESOURCE

    Score7.3 out of 10
    N/AThomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
    Pricing
    AvalaraThomson Reuters ONESOURCE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AvalaraThomson Reuters ONESOURCE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AvalaraThomson Reuters ONESOURCE
    Considered Both Products
    Avalara
    Chose Avalara
    On this in regards to Avalara, I would need to wait to see a bit as both instances the ERP was SAP, and we are in the process of implementing SAP to Avalara. So I cannot compare those at this time. I [can't] compare my use of ONESOURCE/SAP to Avalara/NetSuite +Salesforce, as I …
    Incentivized
    Chose Avalara
    We previously used TR OneSource and did not find the UI to be user friendly at all. Avalara is more straightforward for our business needs.
    Incentivized
    Chose Avalara
    Avalara offers the most robust content around the transaction taxes for the hospitality/hotel industry.
    Incentivized
    Chose Avalara
    Avalara has provided additional content for product taxability and tax rates. Additionally the ease of use or user friendliness of the platform for our tax team to utilize the full capabilities of Avalara has proven to be best in class. Other platforms may require additional …
    Incentivized
    Chose Avalara
    Limited with home rule jurisdictions and taxability categories, it's not a very robust product, but will meet most of the needs of e-commerce end users or a business needing tax calculating on an invoice without having to run the iterations manually.
    Incentivized
    Chose Avalara
    Avalara had more integrations, was the only system at the time that worked with Shopify+, which we are re-platforming our Magento site to, and came in at a price point competitive with Vertex.

    Honestly - we liked Sovos and ONESOURCE a lot better. ONESOURCE had the tightest and …
    Incentivized
    Chose Avalara
    Truthfully, it came down to the quoted cost/contracts/implementation costs, and that our point of sale system claimed it had done integrations with Avalara in the past and not with the other firms we were considering. I was not actually a part of the discussion and decision …
    Incentivized
    Chose Avalara
    I think all have their own good points. I think Avalara should partner with a rate provider.
    Incentivized
    Chose Avalara
    Avalara as a one stop shop for tax compliance blows away the competition. The level of expertise received for the price is a tremendous value. The user interface is easy to navigate, all of the transactions and returns are conveniently saved in the system for easy recall, and …
    Incentivized
    Chose Avalara
    Most of what has been done in the past was paper held in hand. This created many difficulties when trying to look up past documents, and checking the validity of past documents. With CertCapture, everything is at our fingertips.
    Incentivized
    Chose Avalara
    Better pricing and great customer service and support.
    Incentivized
    Thomson Reuters
    Chose Thomson Reuters ONESOURCE
    OneSource is behind Avalara in many ways. However, at our time of implementation Avalara could not handle some of the calculations we required. That has changed since.
    Incentivized
    Chose Thomson Reuters ONESOURCE
    ONESOURCE blows Sovos out of the water. would take ONESOURCE 10 out of 10 times. The two biggest differentiators are the friendliness and helpfulness of customer support and the overall capabilities of the software.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AvalaraThomson Reuters ONESOURCE
    Type of tax
    Comparison of Type of tax features of Avalara and Thomson Reuters ONESOURCE
    Feature
    Avalara
    7.4
    339 Ratings
    Thomson Reuters ONESOURCE
    7.7
    2 Ratings
    Sales and Use Taxes9.0332 Ratings8.02 Ratings
    Cross-border Taxes7.471 Ratings8.01 Ratings
    VAT / GST Taxes5.960 Ratings8.01 Ratings
    Energy and Fuel Taxes7.426 Ratings7.01 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Avalara and Thomson Reuters ONESOURCE
    Feature
    Avalara
    8.5
    317 Ratings
    Thomson Reuters ONESOURCE
    7.8
    3 Ratings
    Geolocation for Tax Assessment9.2191 Ratings8.02 Ratings
    3rd-Party Software Integrations7.7253 Ratings8.02 Ratings
    Tax Data Reporting8.7283 Ratings9.03 Ratings
    Compliance Administration Management9.2216 Ratings7.03 Ratings
    Tax Exemption Processing8.4229 Ratings8.02 Ratings
    Tax Document Management8.1219 Ratings8.02 Ratings
    Complex Tax Scenario Management8.2151 Ratings7.02 Ratings
    User Ratings
    AvalaraThomson Reuters ONESOURCE
    Likelihood to Recommend
    8.2
    (451 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (30 ratings)
    8.0
    (1 ratings)
    Usability
    8.9
    (443 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    3.1
    (21 ratings)
    5.9
    (2 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (198 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (9 ratings)
    -
    (0 ratings)