Avaya Infinity™ vs. Squaretalk
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Avaya Infinity™ | Score8.6 out of 10 | N/A | Avaya Infinity™ injects modern technology including AI and intelligent orchestration into existing enterprise environments, connecting the channels, insights, technologies and workflows that together create customer and employee relationships. Avaya Infinity™ is designed so that organizations can become almost infinitely adaptable to evolving customer and market demands. The Avaya Infinity™ platform aims to enable large enterprises and public sector organizations to strengthen… | N/A |
 Squaretalk | Score8.1 out of 10 | N/A | Squaretalk is a contact center solution used to connect to prospects and customers, and convert sales opportunities. The combination of voice and WhatsApp Business messaging, AI-powered automation, and scalability helps to ensure that companies of all sizes shorten their sales cycle and elevate outreach. Squaretalk’s platform offers omnichannel communication, call-handling features, customizable workflows, advanced reporting, and enterprise-grade… | $125 per month 5 users (minimum) |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual contract. | ||||||||||||||
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| Workforce Optimization (WFO) |
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| Avaya Infinity™ | Squaretalk | |
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| Likelihood to Recommend | 8.6 | 8.4 |
| Likelihood to Renew | 7.3 | - |
| Usability | 8.2 | - |
| Availability | 7.0 | - |
| Performance | 10.0 | - |
| Support Rating | 9.1 | - |
| Implementation Rating | 8.2 | - |