AvePoint Confidence Platform vs. CloudAlly by OpenText

AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.

Incentivized

CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup

Incentivized

• Unlimited cloud to cloud backup for Microsoft 365
• Manage, move & secure office 365 content
• provide internal and external users with secure , remote access to SharePoint

Incentivized

• Backup Services
• Salesforce Backup
• Box Backup

Incentivized

• I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
• Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
• I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.

Incentivized

• User interface could be easier to use
• Backups in Salesforce could be easier to view

Incentivized

Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.

Incentivized

It is better than Veeam since it can backup more different types of data such as Project Online and Public Folders. Setup is generally easier if support is there to help.

Incentivized

We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.

Incentivized

• Extremely positive as we are using the free version.

Incentivized

• Extra layer of protection on our data
• Ability to retrieve past data if an issue occurs

Incentivized