AVEVA Asset Information Management vs. Zendesk Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 AVEVA Asset Information Management | Score7.9 out of 10 | N/A | AVEVA Asset Information Management (formerly AVEVA NET) is a web-based Information Management solution for engineering and operations. It brings together information from multiple sources and in multiple formats to enable users across the business to securely access, visualise, validate and collaborate on the Digital Asset data. The solution automatically extracts and maintains tag-to-tag, tag-to-document and document-to-document relationships to provide efficient navigation of the Digital Asset… | N/A |
 Zendesk Suite | Score8.8 out of 10 | N/A | Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low. | $69 per month per agent |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | 20% discount available with annual pricing. | ||||||||||||||
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| AVEVA Asset Information Management | Zendesk Suite | |
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| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 8.6 |
| Performance | - | 8.0 |
| Support Rating | - | 5.5 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.9 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.3 |