AvidXchange vs. Brex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 7.4 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Brex
Score 9.7 out of 10
N/A
Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.
$0
per month per user
Pricing
AvidXchangeBrex
Editions & Modules
AvidXchange
5,000
per license
Essentials
$0
per month per user
Premium
$12
per month per user
Enterprise
Custom Pricing
per month per user
Offerings
Pricing Offerings
AvidXchangeBrex
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvidXchangeBrex
Features
AvidXchangeBrex
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
9.8
Ratings
27% above category average
Brex
-
Ratings
Customizable Approval Policies10.00 Ratings00 Ratings
Financial Document Management9.00 Ratings00 Ratings
Payment Status Tracking10.00 Ratings00 Ratings
Payment Audit Trail10.00 Ratings00 Ratings
Duplicate Bill Detection10.00 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
AvidXchange
10.0
Ratings
40% above category average
Brex
-
Ratings
Automated Accounts Payable Processes10.00 Ratings00 Ratings
Vendor Management10.00 Ratings00 Ratings
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AvidXchangeBrex
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User Ratings
AvidXchangeBrex
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
9.4
(0 ratings)
Implementation Rating
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
AvidXchangeBrex
Likelihood to Recommend
For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.
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A great corporate card for startups. Easy to use and set up, easy search and track spending. I would recommend it to tech companies looking for an interface and experience that vastly improves on existing banks. Also great to have a large line of credit compared to what's offered traditionally
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Pros
  • Automation: Every part of Avid's process is automated through the use of workflows established by the AvidXchange administrator. This allows all vested entities to review and approve the payment of an invoice in a timely manner.
  • Transparency: As an invoice goes through the review and approval process, every step is documented and available for review. This ensures all parties are appropriately vested in ensuring the timely approval of invoices for payment
  • Accuracy: Automating the AP process has helped to minimize the risk for errors that occur through manual invoice entry and approval.
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  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
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Cons
  • I really wish there was a way for AvidXchange indexers to "get to know" the companies they index for. The indexing policies are such that it leaves little room for common sense and I do a fair share of correcting workflows and such.
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  • Their Quickbooks integration just updated and is now a nightmare.
  • It would be nice if I got more fraud review activities for my employees.
  • I want them to go back to their old export system into Quickbooks
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Likelihood to Renew
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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No answers on this topic
Usability
AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.
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No answers on this topic
Support Rating
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
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Alternatives Considered
At the time we moved to AvidXchange; CSI did not have the full functionality of processing invoice for payment. We only utilized them for specific vendor who took payments via virtual credit card. All invoices were processed in house by our AP Department.
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We use and thoroughly enjoy both. One we use as our main bank and Brex as our credit card provider. I'd say they serve different purposes (with Brex we get points), whereas Mercury we mostly use for wire transfers. We did initially start using Mercury because we needed a checking account, but Brex has been nice because of the rewards and the way it works to track expenses and cards.
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Return on Investment
  • AvidXchange has saved us on payroll by making the process go from hours to minutes. It really cuts down the time needed to get invoices approved and into QB for payment.
  • It is very easy to train employees to use which also saves time and money.
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  • No fee wire transfer.
  • Net 60 credit card terms is good for our cashflow.
  • Fast and easy employee credit cards saves us time.
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