AvidXchange vs. PredictAP

For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.

Incentivized

PredictAP is the perfect solution for our instance of yardi. We perform 3rd party management for clients with their own accounting software and unless they integrate with PredictAP it is not a solution.

• Automation: Every part of Avid's process is automated through the use of workflows established by the AvidXchange administrator. This allows all vested entities to review and approve the payment of an invoice in a timely manner.
• Transparency: As an invoice goes through the review and approval process, every step is documented and available for review. This ensures all parties are appropriately vested in ensuring the timely approval of invoices for payment
• Accuracy: Automating the AP process has helped to minimize the risk for errors that occur through manual invoice entry and approval.

Incentivized

• Reduces our payable process from days to minutes
• readily available historical records and vendor history
• turns our AP process from an administrative function to a review function

• I really wish there was a way for AvidXchange indexers to "get to know" the companies they index for. The indexing policies are such that it leaves little room for common sense and I do a fair share of correcting workflows and such.

Incentivized

• Daily digest of emails submitted by a user. There is currently one for the whole organization, but users just want to see their own broken out.
• When invoices go into Yardi, the "created by" field should be the user's name who submitted, rather than "PredictAP". Would make searching in Yardi easier.

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

At the time we moved to AvidXchange; CSI did not have the full functionality of processing invoice for payment. We only utilized them for specific vendor who took payments via virtual credit card. All invoices were processed in house by our AP Department.

This isn't really all that similar to PredictAP, as it is not a technology solution (yet). It's just an outsourcing of labor to a cheaper third-party supply. We like PredictAP because it is a technology solution where the AI capabilities grow with us over time.

• AvidXchange has saved us on payroll by making the process go from hours to minutes. It really cuts down the time needed to get invoices approved and into QB for payment.
• It is very easy to train employees to use which also saves time and money.

Incentivized

• Our focus was on time-saving on the AP input side and we have experienced that savings.