AvidXchange vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 7.4 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Webexpenses
Score 9.2 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…N/A
Pricing
AvidXchangeWebexpenses
Editions & Modules
AvidXchange
5,000
per license
No answers on this topic
Offerings
Pricing Offerings
AvidXchangeWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$250 null
Additional Details
More Pricing Information
Community Pulse
AvidXchangeWebexpenses
Features
AvidXchangeWebexpenses
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
9.8
Ratings
26% above category average
Webexpenses
8.2
Ratings
0% above category average
Customizable Approval Policies10.00 Ratings8.10 Ratings
Financial Document Management9.00 Ratings7.70 Ratings
Payment Status Tracking10.00 Ratings8.20 Ratings
Payment Audit Trail10.00 Ratings8.60 Ratings
Duplicate Bill Detection10.00 Ratings8.00 Ratings
Advanced OCR00 Ratings7.80 Ratings
Electronic Funds Transfer00 Ratings8.70 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
AvidXchange
10.0
Ratings
40% above category average
Webexpenses
-
Ratings
Automated Accounts Payable Processes10.00 Ratings00 Ratings
Vendor Management10.00 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
AvidXchange
-
Ratings
Webexpenses
8.5
Ratings
1% below category average
Employee Expense Reporting00 Ratings8.70 Ratings
Corporate Card Reconciliation00 Ratings8.40 Ratings
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AvidXchangeWebexpenses
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Webexpenses
Webexpenses
Score 9.2 out of 10
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User Ratings
AvidXchangeWebexpenses
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
9.2
(0 ratings)
Usability
8.2
(0 ratings)
9.1
(0 ratings)
Availability
9.0
(0 ratings)
9.3
(0 ratings)
Performance
8.0
(0 ratings)
9.6
(0 ratings)
Support Rating
8.2
(0 ratings)
8.6
(0 ratings)
In-Person Training
-
(0 ratings)
8.7
(0 ratings)
Online Training
-
(0 ratings)
9.8
(0 ratings)
Implementation Rating
7.3
(0 ratings)
7.8
(0 ratings)
Configurability
-
(0 ratings)
6.4
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
AvidXchangeWebexpenses
Likelihood to Recommend
For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.
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Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.
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Pros
  • Automation: Every part of Avid's process is automated through the use of workflows established by the AvidXchange administrator. This allows all vested entities to review and approve the payment of an invoice in a timely manner.
  • Transparency: As an invoice goes through the review and approval process, every step is documented and available for review. This ensures all parties are appropriately vested in ensuring the timely approval of invoices for payment
  • Accuracy: Automating the AP process has helped to minimize the risk for errors that occur through manual invoice entry and approval.
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  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
  • I really wish there was a way for AvidXchange indexers to "get to know" the companies they index for. The indexing policies are such that it leaves little room for common sense and I do a fair share of correcting workflows and such.
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  • When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
  • Two options for adding receipts can confuse people when training them on how to use
  • An easy to access FAQ would be helpful
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Likelihood to Renew
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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It depends if alternative systems for other functions (HR / Payroll) have expenses functionality included as a supplementary service. If they’re part of a total system then having a separate system for expenses when another system provides the functionality (even if mildly less efficient, etc) then it wouldn’t be viable
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Usability
AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.
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Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
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Reliability and Availability
No answers on this topic
it is always available when I need it
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Performance
No answers on this topic
Some times image uploads can be slow and you have to alter the image resolution to increase the speed
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Support Rating
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
No answers on this topic
All went well.
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Online Training
No answers on this topic
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
No answers on this topic
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
At the time we moved to AvidXchange; CSI did not have the full functionality of processing invoice for payment. We only utilized them for specific vendor who took payments via virtual credit card. All invoices were processed in house by our AP Department.
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The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
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Scalability
No answers on this topic
because as the business has grown to has the user base
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Return on Investment
  • AvidXchange has saved us on payroll by making the process go from hours to minutes. It really cuts down the time needed to get invoices approved and into QB for payment.
  • It is very easy to train employees to use which also saves time and money.
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  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.