Avionté Software vs. Vincere

Very good for applicant/candidate/job activity tracking. It could use improvement in the area of Customer Relationship Management. It does not have a robust CRM function, which would be very beneficial to have encompassed in the ATS system so everything is in one place.

Incentivized

The training videos are a great tool for someone new to the system, and lines up really well with the ease of use that the system demonstrates overall - my team all watched these over the course of a week and became fairly proficient in using the system before we had it rolled out. Previously systems i have used haven't allowed for the extraction of financials in enough detail from the system. Vincere allows us to break our data down by contingent and retained, then by stage in order to truly see our pipeline in detail.

• The Google Chrome integration allows to have total control over the communications and sends the registry to Compas immediately. Also allows sending Google mail directly from the Compas app.
• Allows to keep track of the whole work history and experience of each one of the employees, start dates, interviews, pay rates and termination reasons, as well as to send mass emails and text messages to employees.
• It's fully customizable if you need to add a specific feature their support and is responsive and allows the intended customization.
• It is a great reporting tool. You can track the performance and activities of your recruiters, make sure they are doing the pertinent contacts and follow-ups and complete their assigned tasks, also allows pulling reports on employees placed on assignment.

Incentivized

• Candidate search functions are brilliant
• Has multiple integrations
• Is constantly coming up with innovative solutions
• Being independent of major New Zealand job boards means increased security of information. It is more difficult for the duopoly job boards here to assess where our candidate applications originates from. This is relevant given the involvement one prominent job board has with a competing ATS system.

• If candidates submit a cover letter, it is only accessible through the "docs" tab. Or if they are nominated to the Hiring Manager and then the attachments come through. Other than that, there is no easy way to tell if a candidate has submitted a cover letter other than manually opening each candidate profile up. It would be nice if Hiring Managers could see if there is a cover letter attachment in the pipeline overview.
• Emails aren't syncing properly from Gmail. I wish that once we sent a candidate a Gmail from Compass that all subsequent threads/ replies would be tracked in Compass so it would be all in on place.. easy to reference.
• You can't move applicants from pipeline to the nominated status. It would be nice if there was most flexibility between moving candidates from pipeline to pipeline and to the nominated status.

Incentivized

• I would like to see the the recruitment process automated (e.g., when you move a candidate through the process that their status updates automatically and you don't need to do it manually yourself). When a candidate is going for an interview, the status at the top of their profile should automatically update. Then when they go for their first Interview, the status should automatically update and so on. Now you need to manually go and update all this, which is time consuming and can sometimes be forgotten.
• The copy and paste function should be updated so that it can be used on all screens no mater where in the system you are, as not everyone knows how to do CRV files, etc. Copy/paste saves time for someone like me.

We just implemented Vincere and the chance of changing to a different soon is limited

Incentivized

There isn't much training provided outside of internal training across our company. Also, if Avionté Software could review the way we're using the software, on a regular basis, and provide feedback and suggestions on how to improve the user experience, that would be very beneficial.

Incentivized

Great candidate management. A UI that could do with further visual development. Easy to use functions and great support from the Vincere team. Slightly clunky process for making a placement. Great candidate pics and star ratings. Overall easy of use that drives good adoption from my team

Our Implementation Consultant Alan is super helpful 10/10 recommend!! If I have a question he gets in contact super fast. If he does not have an answer right away he talks to other departments and gets back in thouch within 48 hours. He was definitely the most helpful person out of everyone we talked to

Avionté is more modern than PCR. I also know a lot of functions in PCR (that I didn't use) were more clunky than they are in Avionte. Avionté is also more suited for the account management and sales side of our business than PCR was, whereas PCR was more geared towards recruiters exclusively.

Incentivized

I find vincere much easier to use, and I've found the support team infinitely faster and more knowledgable. On my previous platform I had a business restructure, and in changing my arrangement with the ATS provider, I had multiple, massive issues. I've not had any issues with Vincere thus far

• The application crashed for three business days last year.
• The movement is very easy so it is fast to send statements as long as no credit or revision.
• For the cost it gets all jobs done so that is positive.

Incentivized

• Lots of time wasted trying to get support.
• Wasted time migrating data to and from the product.
• Slow refresh speeds with a simple candidate lookup taking so long we resort to using the mobile application.
• The terrible CV formatting capabilities require us to use 3rd party products.
• Lack of automation makes it a very time consuming product to manage work flows on.
• Slowed down the function of the office considerably when you look at the Bugs, the lack of support, the poor work flow for the CRM element.
• Misleading analytics resulted in the team simply not trusting the reporting which effected performance.
• Being tied to a product that wasn't fit for purpose has been hugely frustrating.