Avira Prime, now from Gen (the company formed from the merger of NortonLifeLock, Avast, Avira, and AVG), is an antivirus solution used to protect small businesses, a cross-platform and multi-device solution replacing Avira's legacy antivirus solutions phased out in December of 2021.
$9.99
per month 5 devices
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
N/A
Pricing
Avira Prime
BlackBerry Protect (CylancePROTECT)
Editions & Modules
5 devices
$9.99
per month 5 devices
25 devices
$12.99
per month 12 devices
No answers on this topic
Offerings
Pricing Offerings
Avira Prime
BlackBerry Protect (CylancePROTECT)
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discounts available for annual pricing.
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More Pricing Information
Community Pulse
Avira Prime
BlackBerry Protect (CylancePROTECT)
Features
Avira Prime
BlackBerry Protect (CylancePROTECT)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Avira Antivirus has the quality of being multiplatform. It is available for Windows, Linux, and Mac, and in addition to its paid version, there is also a free version. As with most antivirus software, it is able to scan hard and removable drives for viruses, and it also runs as a background process, testing each file (both open and closed).
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
The Cylance client is very light-weight and is not as resource hungry.
The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
Its level of protection in real time could be better when dealing with multiple threats. For example, it does not adequately block files that are auto-downloaded without the user's permission.
It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Bitdefender Antivirus - another product that I have used for a number of years. Avira has some big advantages over other AV products on the market today. One of the big advantages is that in most AV tests of AV products, Avira most often scores at the very top of the list, for both performance and detection rates in discovering viruses/malware. Another big advantage that Avira, compared to some other big-name AV products out there, is that Avira tends to use little system resources when installed/running on a client machine. This is an important aspect when choosing an AV product.
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.
the main thing is that for some time now my PC has not been infected with any virus, and I have not lost any more information, so I have all the documents and presentations ready to do my classes.
