Avira Prime vs. Malwarebytes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avira Prime
Score 8.0 out of 10
N/A
Avira Prime, now from Gen (the company formed from the merger of NortonLifeLock, Avast, Avira, and AVG), is an antivirus solution used to protect small businesses, a cross-platform and multi-device solution replacing Avira's legacy antivirus solutions phased out in December of 2021.
$9.99
per month 5 devices
Malwarebytes
Score 8.2 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$119.99
per year 3 devices
Pricing
Avira PrimeMalwarebytes
Editions & Modules
5 devices
$9.99
per month 5 devices
25 devices
$12.99
per month 12 devices
Teams - Sole proprietor
$119.99
per year 3 devices
Teams - Boutique business
$399.99
per year 10 devices
Teams - Small office
$799.99
per year 20 devices
Offerings
Pricing Offerings
Avira PrimeMalwarebytes
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing.All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
More Pricing Information
Community Pulse
Avira PrimeMalwarebytes
User Ratings
Avira PrimeMalwarebytes
Likelihood to Recommend
8.0
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
8.9
(0 ratings)
User Testimonials
Avira PrimeMalwarebytes
Likelihood to Recommend
Avira Antivirus has the quality of being multiplatform. It is available for Windows, Linux, and Mac, and in addition to its paid version, there is also a free version. As with most antivirus software, it is able to scan hard and removable drives for viruses, and it also runs as a background process, testing each file (both open and closed).
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Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
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Pros
  • It runs in the background so it does not interrupt the actions that are being carried out.
  • Work in real time allowing alerts to be issued immediately
  • Offers plans with very accessible prices
  • Your support team is very attentive, they are always available.
  • Offers protection against known and advanced threats
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  • The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
  • Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
  • Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
  • Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.
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Cons
  • Its level of protection in real time could be better when dealing with multiple threats. For example, it does not adequately block files that are auto-downloaded without the user's permission.
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  • As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.
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Likelihood to Renew
No answers on this topic
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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Usability
No answers on this topic
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
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Support Rating
Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.
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I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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Alternatives Considered
Bitdefender Antivirus - another product that I have used for a number of years. Avira has some big advantages over other AV products on the market today. One of the big advantages is that in most AV tests of AV products, Avira most often scores at the very top of the list, for both performance and detection rates in discovering viruses/malware. Another big advantage that Avira, compared to some other big-name AV products out there, is that Avira tends to use little system resources when installed/running on a client machine. This is an important aspect when choosing an AV product.
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Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.
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Return on Investment
  • the main thing is that for some time now my PC has not been infected with any virus, and I have not lost any more information, so I have all the documents and presentations ready to do my classes.
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  • Less cleanup and work for IT, as users/PC don't get infected as often
  • Less user interaction when premium is installed, it will run scans and block sites for you
  • Less downtime as PCs stay up and running, users can stay productive
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ScreenShots