Avira Prime vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Avira Antivirus has the quality of being multiplatform. It is available for Windows, Linux, and Mac, and in addition to its paid version, there is also a free version. As with most antivirus software, it is able to scan hard and removable drives for viruses, and it also runs as a background process, testing each file (both open and closed).

Incentivized

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.

Incentivized

• It runs in the background so it does not interrupt the actions that are being carried out.
• Work in real time allowing alerts to be issued immediately
• Offers plans with very accessible prices
• Your support team is very attentive, they are always available.
• Offers protection against known and advanced threats

• It is very lightweight. You dont even know it is running, yet it is always protecting the endpoint.
• It has protected us from various threats, including ransomware - even when wannacry was hitting companies everywhere.
• They have a good console with multiple provisioning options, so we were able to push it to everyone when we first started using it, and then include it as part of our deployment process going forward.

Incentivized

• Its level of protection in real time could be better when dealing with multiple threats. For example, it does not adequately block files that are auto-downloaded without the user's permission.

Incentivized

• If there is no network connection to the cloud infrastructure, there will be no protection (drawback if there is no "layer 1" connection).
• Heuristics can only combat some viruses, so it probably needs more methods to combat different viruses.
• There are some instances where the server fails to push out (the server's fault), leaving a small fraction of users unprotected when they are set up for the first time.

Incentivized

It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.

Incentivized

Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.

Incentivized

We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.

Incentivized

Bitdefender Antivirus - another product that I have used for a number of years. Avira has some big advantages over other AV products on the market today. One of the big advantages is that in most AV tests of AV products, Avira most often scores at the very top of the list, for both performance and detection rates in discovering viruses/malware. Another big advantage that Avira, compared to some other big-name AV products out there, is that Avira tends to use little system resources when installed/running on a client machine. This is an important aspect when choosing an AV product.

Incentivized

I honestly have not put in enough research and time for alternative products to compare against Webroot. I don't think my opinion would be worth stating since I don't have a good comparison of apples to apples against other products.What continues to keep me interested in Webroot is just not the product - but the technology behind the product that makes Webroot a leading industry standard.

Incentivized

Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.

Incentivized

• the main thing is that for some time now my PC has not been infected with any virus, and I have not lost any more information, so I have all the documents and presentations ready to do my classes.

Incentivized

• It has had a mostly positive impact as we have not had any breaches.
• The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.

Incentivized