Avocent Data Center Planner vs. Datadog

Avocent Data Center Planner is well suited in helping us to capacity plan our data center, increase operations efficiency and keep track of available patch and switch ports. We are able to visually view wherein our data centers are underutilized and more importantly over-utilized. We can also follow the path of the cross-connects from one object to another visually providing us another troubleshooting tool in our datacenter. Previously we had Excel spreadsheets with this information and it's can be confusing to follow compared to a visual representation that Avocent Data Center Planner provides.

Incentivized

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

• Avocent Data Center Planner gave us an overview of our data center without the need to be physically there to perform an audit.
• We can visually map out and trace the cross-connect a device or server is using without a need of remote hands to trace the cable.
• It provides us the ability to capacity plan our data center. Giving us the ability to see what space is under or over-utilized and formulate a plan to adjust to correct it.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• The library of objects we can use in Avocent Data Center Planner needs to be expanded. There are times the server object we need is not available in the library.
• A more efficient way to connect objects together. It's way too easy to delete a connection mapping, a dialogue box asking if the connection should be deleted would be nice. I've accidentally deleted a connection before and it's annoying that I need to redo it.
• The ability to import diagrams into Avocent Data Center Planner would be nice. We have Visio diagram of racks and to utilize that instead of recreating it would help speed up the build in of a datacenter in the product.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Avocent Data Center Planner was far and away better than utilizing Microsoft Visio to manage our data center infrastructure. It provides us a centralized location for all information about our data center from the location of racks, to the devices in them, the device connections, etc. While Microsoft Visio can emulate the rack and device piece of Avocent Data Center Planner, it can't replicate its ability to provide the device connections. We have previously used Excel for that. Having one place for all of that information is also a plus for Avocent Data Center Planner, increasing the efficiency of our data center operations compared to using Microsoft Visio.

Incentivized

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

• A positive ROI on Avocent Data Center Planner allows us to improve our infrastructure planning by giving a visual representation of our data center so we can see where we can set up new equipment in the future.
• Another positive ROI is, we can visualize wherein our data center we are either over-utilized or underutilized increasing the efficiency of our operations.
• A further positive ROI is the complete record of device connections eliminated the need for remote hands to trace patch connections for troubleshooting purposes.
• Finally having one place to view information on our data center is also a positive ROI. This has increased our operations' ability to manage our data center.
• A negative ROI is the amount of time required to set up Avocent Data Center Planner. We had to start from scratch and recreate the Visio diagrams we already had.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized