AWS CodeDeploy vs. HCL BigFix

For greenfield projects built on AWS there are very few reasons why not to choose AWS CodeDeploy. It works out of the box and integrates seamlessly into your cloud environment. If you plan to migrate your existing legacy builds away e.g. from Jenkins, you may need to reserve a substantial amount of time for that and the benefits gained may not be worth the effort.

Incentivized

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

• Simplifies checking the status of code branches
• Streamlines the deployment process
• Integrates into our Slack workflow for reserving environments

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Would Love to have more traceability when troubleshooting

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

Here is where AWS as a whole stepped up big. The UI is more intuitive and easy to use. The separation is clear, and the guides are abundant. They still need to create starter tutorials for newcomers so we don't lose much time learning/teaching others. Having someone with basic knowledge and examples where they can gain experience will make it better.

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

Both have the same concept, but AWS has gained some ground over Google by creating cheaper services, and the fact they have servers wherever there is an Amazon makes the speed to access the platform faster and the jumps in the network also quicker. GCP has its global advantage because it is extremely easy to use, but overall, AWS has more to offer as long as you know it.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

• Definite positive impact
• This tool provides automate features which reduce the dev ops work load
• This tool works in many different languages so we can have a generic setup code for different languages
• No negative impact

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized