AWS Config vs. Rackspace Fabric

To keep track of changes and to answer many compliance issues this is a life-saver. AWS does a good job providing tools like this. Any AWS workload should be monitored with AWS Config. It even is great for troubleshooting and seeing who changed what at what time.

Incentivized

In the case of our non working hours, this service is excellent. Since the service auto creates a support ticket for the Rackspace team in case of a service being down, the support team can work on a support ticket and fix the issue for us. This is all automated and we don't even need to be involved most of times.

Incentivized

• It can help you define rules for provisioning and configuring of your AWS. We use it for this purpose.
• It maintains configuration history. So you can use the AWS Management Console, API, or CLI to obtain details of past configurations
• It gives you a configuration snapshot of all of your AWS resources and you can store it in AWS S3.
• You can integrate it with AWS CloudTrail to correlate configuration changes to particular events in your account.

Incentivized

• Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved.
• Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services.
• Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue.
• Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service.

Incentivized

• Vendor lock-in, no easy migration path for example if you want to move some workloads to Azure, you'd not be able to lift and shift.
• Only at an AWS resource perspective - cannot do desired state configuration at an OS level (which makes sense but be good if you could even as a separate feature within AWS Config).

Incentivized

• It would be nice if there were more templates so that beginners could easily create complex monitors
• I seemed to stumble upon the cloud monitoring service after having Rackspace for a while

Incentivized

The performance has never been an issue for us, the dashboard gives us real-time monitoring and the alert sends us the notification within less than a minute of it happening, this applies to all of the monitored resources on AWS. However we can't (or probably haven't figured out how to) integrate with any other third party services, so we can't really evaluate how it integrates with other services

Incentivized

Despite the comparison it is not really apples to apples, the main purpose of the service is quite similar which is to monitor your application or services. In terms of AWS services, AWS Config provides more options to monitor and log your service on the infrastructure level which is very useful on that level and overall will give you more information about what is currently happening. Meanwhile PaperTrail is more suited to monitor and log your service and could only give you information on the application level.

Incentivized

I've used Google/Amazons web services. They both make it easy to accidentally incur bills for things you didn't know were billable (or forgot about). Rackspace makes it extremely clear and doesn't lure you in with so many free trials that try to lock you in at a later time

Incentivized

• Enforcing audit requirements
• Easy to set up alerting when there are rule breaches
• Auto remediation reduces the manual policing of such breaches

Incentivized

• I have overpaid in the past for services I didn't need
• The steepish learning curve might slow things down at first
• I have learned a lot using Rackspace Cloud Monitoring!

Incentivized