TrustRadius

Axcient x360Cloud vs. Carbonite Cloud-to-Cloud Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Carbonite Cloud-to-Cloud Backup
Score 8.0 out of 10
N/A
Carbonite Cloud-to-Cloud Backup includes comprehensive, automatic backup and recovery for Microsoft 365, SharePoint, Google Workspace, Salesforce, Box and Dropbox. It helps businesses quickly recover their SaaS data and reduce the impact of data loss to become more cyber resilient.N/A
Pricing
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Considered Both Products
Axcient x360Cloud
Verified User
Anonymous
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
JH
Jerry Harper
CEO (Chief Executive Officer)
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
JW
Justin Wong
Support Technician
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Carbonite Cloud-to-Cloud Backup
Verified User
Anonymous
Chose Carbonite Cloud-to-Cloud Backup
Super slow, often corrupted data, Carbonite is such a better engine and architecture.
Features
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
Carbonite Cloud-to-Cloud Backup
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
Best Alternatives
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Likelihood to Recommend
8.6
(0 ratings)
9.9
(0 ratings)
User Testimonials
Axcient x360CloudCarbonite Cloud-to-Cloud Backup
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
If you need to send information to someone and you don't want others to see in case the wrong person gets it, that you can encrypt it and just make sure the person has the password to open it. This program makes it very easy to send emails to others and inform people when you are away and when you will be available upon return.
Verified User
Anonymous
Read full review
Pros
  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
Read full review
  • User profile data
  • Real time backup of all things
  • Nano speed recovery
Verified User
Anonymous
Read full review
Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
Read full review
  • More vocabulary to choose from when needing a different word to complete a sentence.
  • For example, when you point the arrow over Review that a list will appear for what is listed under that section as oppose to having to click on it.
  • Have a button that you can click on to demonstration how to use something for example graphs.
Verified User
Anonymous
Read full review
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
Read full review
Super slow, often corrupted data, Carbonite is such a better engine and architecture.
Verified User
Anonymous
Read full review
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
  • Helping busy staff members keep up with dates .
  • The reminders are perfect so you will not miss out on a meeting.
  • Being able to put the Team meeting on the calendar and all the person has to due to click the link to join the meeting. Fantastic!
Verified User
Anonymous
Read full review
ScreenShots