TrustRadius

Axcient x360Cloud vs. Datto ALTO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…N/A
Pricing
Axcient x360CloudDatto ALTO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudDatto ALTO
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360CloudDatto ALTO
Considered Both Products
Axcient x360Cloud
Verified User
Anonymous
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
JH
Jerry Harper
CEO (Chief Executive Officer)
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
JW
Justin Wong
Support Technician
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Datto ALTO
MS
Matthew Strickland
Level 3 onsite technician
Chose Datto ALTO
Datto cloud backup reporting, user interface, and overall functionality are so much better than Avast Cloud backup that it can barely be a comparison. We had an issue with Avast Cloud backup that reporting wasn't working correctly, and while it looked like someone's data was …
Verified User
Anonymous
Chose Datto ALTO
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to …
Features
Axcient x360CloudDatto ALTO
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
Datto ALTO
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
Best Alternatives
Axcient x360CloudDatto ALTO
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Cove Data Protection
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Score 9.9 out of 10
Enterprises
Druva Security Cloud
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Score 9.7 out of 10
Keepit
Keepit
Score 9.7 out of 10
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User Ratings
Axcient x360CloudDatto ALTO
Likelihood to Recommend
8.6
(0 ratings)
8.9
(0 ratings)
User Testimonials
Axcient x360CloudDatto ALTO
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
Fantastic for a small site with a single server to back up with less than 1TB of data. Great for scenarios where business continuity is OK to run a little slow. Not great for scenarios where Disk Speed on the server is important (i.e. CAD files, databases, etc.). Great for restoring Active Directory.
Verified User
Anonymous
Read full review
Pros
  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
Read full review
  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
Verified User
Anonymous
Read full review
Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
Read full review
  • local backup size limitations
MS
Matthew Strickland
Level 3 onsite technician
Read full review
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
Read full review
Datto cloud backup reporting, user interface, and overall functionality are so much better than Avast Cloud Backup that it can barely be a comparison. We had an issue with Avast Cloud Backup that reporting wasn't working correctly, and while it looked like someone's data was backing up it was actually failing and a customer of ours lost some important data. We have not had this issue with Datto Alto
MS
Matthew Strickland
Level 3 onsite technician
Read full review
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
  • We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
  • we have not had any negative impacts from Datto
  • The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
MS
Matthew Strickland
Level 3 onsite technician
Read full review
ScreenShots