TrustRadius

Axcient x360Cloud vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
Axcient x360CloudCloudAlly by OpenText
Editions & Modules
No answers on this topic
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
Axcient x360CloudCloudAlly by OpenText
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360CloudCloudAlly by OpenText
Considered Both Products
Axcient x360Cloud
Verified User
Anonymous
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
JH
Jerry Harper
CEO (Chief Executive Officer)
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
JW
Justin Wong
Support Technician
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
CloudAlly by OpenText
Verified User
Anonymous
Chose CloudAlly by OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not …
Features
Axcient x360CloudCloudAlly by OpenText
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
CloudAlly by OpenText
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
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Axcient x360CloudCloudAlly by OpenText
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Score 9.9 out of 10
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User Ratings
Axcient x360CloudCloudAlly by OpenText
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
User Testimonials
Axcient x360CloudCloudAlly by OpenText
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
Verified User
Anonymous
Read full review
Pros
  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
Read full review
  • Backup Services
  • Salesforce Backup
  • Box Backup
Verified User
Anonymous
Read full review
Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
Read full review
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
Verified User
Anonymous
Read full review
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
Read full review
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
Verified User
Anonymous
Read full review
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
Verified User
Anonymous
Read full review
ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's