Axero vs. Workvivo

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.

WorkVivo works really well for us as we have colleagues all across the country. These colleagues don't use pc's in their working day so it was proving more and more challenging to reach them. With the diversity of people now using social platforms, the adoption of WorkVivo by all members of our team was really easy!

Incentivized

• Support. Support. Support. Did I say excellent support? :)
• Flexiblity and ease of use.
• Responsiveness of Axero Solutions with changes.
• Ability to make changes to the platform without programming.

• Aligning activity to Company Culture and Activities.
• DIrectly engaging with employees in real time.
• The Workvivo app is very advanced and offers a great experience, as does the desktop version.
• The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.

Incentivized

• You can't duplicate broadcast messages or schedule ones in advance if they've already been sent.
• The analytics on broadcast messages is nonexistent.
• I wish the digests had rich text.

Incentivized

• Comment's visibility under a post: before, you saw all the comments, but now it displays only one, making you lose the others (you have to open the post to read them)
• Possibility to change your job title manually: from the app, it is not possible to change your job title (mine remained on stage)
• Like's visibility: before I saw them much better

Incentivized

Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.

To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.

Incentivized

This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.

Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.

Incentivized

Never any problems. Quite impressed

Works in real time.

I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.

Incentivized

Would like the features to be continued & hence supporting it.

The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.

All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.

I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.

Everything is running smoothly. I love this application.

Incentivized

I evaluated a number of platforms. Here's the list: Mango Apps, Jive, Jostle, Zyncro, Bitrix 24, Exo platform, Huddle, Confluence, Hip Chat, Wrike, Hive. Some of the other platforms were really nice but Communifire was the platform that best meet our needs.

Incentivized

The interface is more simple and meant for the purpose of communication. Though the product misses on the aspect of one on one chat, the main purpose of communicating to group all together is handled well through the software. Employees are more engaging when they see achievement of their colleagues on it. For leaders it’s become one place to any something to private or public groups as per their needs

Incentivized

• Faster, more consistent onboarding. We host all training materials in an easy-to-access and easy-to-update space.
• Better product knowledge = greater sales. We post training information about new products for immediate use by all team members.
• Better communication within the store team translates to better customer service. Keeping part time team members up-to-date has always been a challenge. Now they are able to catch up quickly when they get to the store.

• I work remotely so maintaining interaction with your colleagues is more difficult. With Workvivo, I can stay tuned to what my colleagues are doing (in more fun, personal way) so I get to know them and break that distance barrier.
• Workvivo helps to share work-related information and it is also a way to connect to the community all around the world that shares the same values and interests. Workvivo is fun and easy to use which is very helpful to the user.
• It solves the problem of learning the organizational chart, which changes frequently. It helps me quickly find a co-worker's profile with contact info and helps me learn their interests, which I value as a remote employee.