Axiom Software by Syntellis Performance Solutions vs. Tidemark

Axiom is ideal for organizations with multiple departments that need to collect, share, and integrate data from common internal data sources. The product is best for very large organizations with a lot of financial backing. I wouldn't suggest using Axiom if you're a small organization or only one department, for example.

Incentivized

• Extremely flexible and dynamic allowing for customizations that align with our business needs
• The database structure within Axiom allows us to create custom tables for adhoc data analysis
• The processing time of Axiom (daily imports, monthly imports, Budgeting processes) are extremely favorable allowing us to cut our budget cycle time in half compared to our previous system.

Incentivized

• Implementation is quite Complex and requires both IT and Financial buy-in
• Reporting solution has some learning curve for end users
• Calculation methods within reporting can be opaque and hard to trace

Incentivized

For the scale of our implementation, Axiom only assigned two consultants who were both completely new to the company. It felt like we were all learning about the product together, when you would expect them to already be experts at their own product. The team also made a good bit of mistakes throughout production and go-live, which then caused more work internally for us. The team lead for our project also just left the company, so we'll see how next year's planning goes

Incentivized

The only other system I have worked with was the Fiserv MPC product, which is what we had Axiom replace. The Fiserv MPC product does not even come close to the functionality of Axiom. For our Budget, we would have to run an Excel Macro in Fiserv MPC overnight which took about 8 hours to process in order for us to to see the results of the inputs we did the previous day. With Axiom, the non-margin items (Non-Interest Expense, Non-Interest Income) are real time - as soon as you click Save, the data is available. On the Cash Flow Margin side (Loans & Deposits), it takes about 5 minutes to fully process in Axiom approx. 30,000 records, which is extremely favorable.

Incentivized

• Forecasting has improved
• Complexity of analysis has improved as well
• Our main data has been confused as we started using Axiom