Axway headquartered in Phoenix, Arizona offers Managed File Transfer (formerly SecureTransport), a managed file transfer system providing mft gateway, mft controller, and governance.
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FileZilla
Score 9.3 out of 10
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FileZilla is a file transfer protocol (FTP) solution.
I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
They support a wide range of security and automation when it comes to sending/receiving files.
They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
Easy to use - Some FTP servers bury their functionality in window after window of settings. Not FileZilla. You can get up and running in a few seconds.
Drag and drop - FileZilla allows easy uploading and downloading via drag-and-drop.
Edit in place - FileZilla allows users to edit a text file (or HTML, etc) in place and automatically upload the changes upon save. This is a great feature for making quick edits to a website!
I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
The editing and viewing feature in FileZilla is not as user-friendly as some other applications. Editing sometimes requires downloading a file and editing it, and then re-applying the file.
Placing and saving encryption keys can sometimes be difficult for non-expert users. FileZilla-driven prompts to assist in this would be helpful.
The cluttered interface sometimes seems non-navigable. There are many times too many windows and unclear where the actual "action" is occurring.
FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
I've always found the setup of FileZilla to be easy to use and setting up new sites has been quick. In working with FileZilla, I haven't had any issues. I rate it high because it's easy, quick, and free. I think anyone that is familiar with File Explorer can use FileZilla.
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
Well, we sent an email to the organization 10 days ago and have yet to receive a response. The email had to be sent because their systems do not recognize the purchase yet when we made it we found the information they were using was false. Thus, we file a complaint with our payment processor and asked for our money to be refunded. That process generates several emails from the FileZilla organization asking that we reconsider as well as changing our rating of their services. We did do that AFTER they gave us the correct credentials to be able to download the product. However, when we did everything we were supposed to do to get registered with the User Community, we got several error messages stating that the purchase was not recognized as being valid and they had no record that we made a purchase thus deny entry into their User Community. We are at the current opinion that it is no longer the same organization it was years ago like they really don't care about the product. We've also been having, from time to time, transfer errors popping up within the Free product for which you have very old reviews.
Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
We are able to offer new services to our business customers which benefits both sides.
