Azure AI Language vs. MonkeyLearn

We thought that the language recognition and recording would be ideal for our needs. We did a lot of set up and testing but eventually decided to take another route as we were up against tight deadlines and limited skilled resource for the task. Had we had more time and the project was longer we would have pursued with using the product as it would definitely have been a useful. The experience gained was useful and we will keep the product in mind for the future.

Incentivized

I have used MonkeyLearn to analyze texts and extract information, that has been a tough task for me because I have to do it manually, but this software has made it easy for me, it is very easy to use and very intuitive, I can use it for extracting information from emails, chats, forums, websites, etc. I would definitely recommend using this platform to others.

Incentivized

• The data is pre configured that means the AI models that are used by features are not customizable. One needs to send data and have to use the output of the feature in our application
• Availability of customizations in order to adjust some specific requirements
• Availability of Language studio so that one can avoid coding

Incentivized

• I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
• Easily build and train a machine learning model to tag and classify your text.

Incentivized

• The application is hard to use for new users
• Data Integration is complex in nature
• For Mid - sized organizations, the pricing is on higher end

Incentivized

• Sometimes the segregation is generic based on the email content and needs more examples to learn.
• Financial category is not easily segregated/tagged.

Incentivized

Key Phrase Extraction Question answering Availability of Customizations

Incentivized

Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.

Incentivized

• Usage of more than one language in one specific API call
• Question Answering Feature
• Key Phrase Extraction, hence one need to read the entire phrase to understand the context

Incentivized

• Extract custom data within texts.
• Their labeling process is fast and efficient.
• The Studio version of the tool is an excellent option for a complete analysis solution.