Azure Analysis Services vs. Salesforce CRM Analytics

Microsoft Azure Analysis Services is best tool which is well suited for many type of scenarios. Like if the organization is dealing with a lot of critical data and need some better analysis and insights for that data then tool serves the best. It helps in depth analysis and getting the desired result which helps in making big decision for any organization. We can create role based access for sensitive data hence it is very helpful for security point of view. Helps in making the business more productive and taking decision based on facts. It is less appropriate for scenarios like where data amount is less and the solution is very costly and someone can get a cheaper solution. Also not suited for environment where user directory do not exist because without the help of user directory role could not be created hence proper utilization of this tool will not be possible.

Incentivized

Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.

The product has brilliant artificial intelligence systems that enhance its usability.

Software integration with other tools is perfect.

Ease in setting up and availability of unlimited tutorials and demos.

Incentivized

• You can import data from various sources (i.e. Oracle, Azure SQL...)
• You can store data models
• You can elaborate data and create insights
• Perfect integration with Excel and Power BI

Incentivized

• Interactive Dashboards, it [consists] of wide variety of charts
• Data from different sources can be easily integrated with it
• Security, it provides easy way to secure and share the information with the users
• Support actions like opening hyperlink etc
• Almost everything can be done from configuration
• Data can easily be managed from dataflow.

Incentivized

• Microsoft Azure Analysis Services is very costly solution and in that price we can get some better business intelligence tool with lot more of capabilities
• The dashboard or we can say user interface is complex and need time to understand and gain expertise in order for proper working.
• It needs continuation monitoring which is sometime a big task.
• Sometime, the tool shows unusual behavior and become unstable, so we need to clear temp files for proper functioning.

Incentivized

• Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
• Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
• Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
• More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Incentivized

Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.

Incentivized

I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread

Incentivized

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Incentivized

We have used the IBM cloud which was truly a specific nightmare for our team. User experience, layout, and design is big for us as it understandably is with many people. Even if any type of program can technically do all that we need it to, we still found our team will not be as motivated or satisfied using it compared to something more visually appealing and smooth.

Incentivized

Compared to Tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are planning to use the data in salesforce. Also, that is under the assumption no further transformation is needed.

Incentivized

• Website analytics; We have realized so many benefits like traffic analysis, CRM, click-through funnels, and many more.
• Aas allows us to do complex calculations and aggregations at slight efforts. It accommodates DAX expression, which in return is simple to apply.

Incentivized

• Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
• Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
• The software has made it possible for us to automate administrative tasks and improve performance.

Incentivized