Azure App Service vs. HostGator

Azure App Service is well suited in our case :

• Our website is developed by our tech partner in a full Microsoft Azure cloud based environment.
• We gave them specific access rights and the CI / CD integration helped a lot for updates and improvements deployment.
• Most of the infra issues we had with our website weren't coming from App Service

Incentivized

HostGator is cheap and will host your website and the users of your email. However, we did run into some issues over the years. They sold us SiteLock, which is supposed to be an extra layer of security. We had it for a while, when our site was hacked. When I called HostGator they said that the SiteLock plan we had wasn't the right one to protect you, so they tried to upsell me on more SiteLock. This was very frustrating, as our site was down due to hacking and we were seen as a sales opportunity instead of clients who needed help. It turned out during this time that the basic backup that was included with HostGator was not going to work to get us back up. The problem is that it backs up once per week, and overwrites whatever was there before. So, it had backed up after the hack. After that we decided to get their premium backup plan. HostGator is good if you only need the most basic of services, unless you are willing to pay for the add-ons, and you might not even be aware of the add-ons until there's a problem.

Incentivized

• Super quick & easy to deploy new apps in visual studio
• Easy scaling to help reduce costs during off-hours
• The powerful Azure ecosystem offers a lot of functionality that ties in well with Azure App Service

Incentivized

• HostGator is a very reputable company. So you know that your website is in good hands.
• They have one of the most affordable cPanel cloud hosting services that you can find.
• The speed of HostGator's hosting is pretty fast. And little to no downtime.

Incentivized

• Abstraction of computing resources like Heroku does with dynos.
• Azure Portal overall is pretty bloated and that affects managing Azure App Service applications.

Incentivized

• Tech support is responsive and helpful, but not without a special pin code. Since we need tech support infrequently when I do, I can never find that pin. It would be nice to have a quick client verification system.
• Publishing updated pages are quick but could be faster by eliminating a couple of extraneous click.

Incentivized

Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.

I enjoy the fact that Azure App Service can be managed by the Azure portal and a fully graphical user interface, as well as from two different flavors of command-line interface, i.e. Azure CLI and Azure Powershell. By utilizing the Azure Cloud Shell, we are able to switch between Azure Bash (CLI) and Powershell at any given moment and manage the Azure App Service settings from devices of any form-factor (Web based management).

Incentivized

We had an issue where we deployed too large of a resource and didn't notice until the bill came through. They were very understanding and saw we weren't utilizing the resources so they issued a generous refund in about 4 hours. Very fast, friendly, and understanding support reps from my experience.

Incentivized

While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.

Incentivized

In terms of deploying your apps, Azure App Service provides a solid foundation. You may use either the Azure command-line interface or the Web Portal to administer these apps. As a whole, I find You may easily deploy your apps to Azure App Service to be a really difficult platform for novices to get their feet wet. First and foremost, I'd look at Heroku's user interface and the way it abstracts compute units.

Incentivized

This is for web design purposes. In versatility, not as good as WordPress, but pretty close to Squarespace and Wix. In ease of use, much easier than WordPress, about the same as Squarespace and Wix. In the choice of design templates, as good as all three. The current client chose HostGator after we poured through hosting, email, and web design comparisons. She wanted all these services through the least number of vendors, and the price was right.

Incentivized

• Download time is reduced because of auto scaling feature.
• Insight tool helps in finding issues quickly.
• CI/CD has helped in automation.

Incentivized

• Usage of resale options easily quadrupled the money I was spending on HostGator
• Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
• Overall, HG has been a positive impact on my business as a web developer

Incentivized