| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Balto | Score10 out of 10 | N/A | Balto is a real-time guidance tool for contact centers from Balto Software in St.Louis. Balto provides sales managers a way for to coach call rep behaviors at scale, maintain quality, and know what's working and what's not. Balto offers dynamic prompts, listens to both sides of a conversation, and can insert preferred rebuttals and responses that agents can then read. And it includes desktop sticky notes, used to send reps reminders, contest details, strategic reminders, or other… | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | Optional | ||||||||||
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| Considered Both Products | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Likelihood to Recommend | 9.5 |