TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score5.1 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    Pricing
    Bandwidth
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    Offerings
    Pricing Offerings
    Bandwidth
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Bandwidth
    Considered Both Products
    Bandwidth
    Chose Bandwidth
    When I used it, it was Level 3 ELS but now they are owned by CenturyLink. Bandwidth has a better response time and is more cost-effective.
    Incentivized
    Chose Bandwidth
    Bandwidth wins hands down. We were lucky to get someone from CenturyLink to return our calls, their trouble reporting dashboard was horrible and they, as a company, were generally unresponsive when we escalated issues. They would close tickets when the issue was still very …
    Incentivized
    Chose Bandwidth
    Level 3, CenturyLink, Verizon Business, VoIP Innovations, Inteliquent, Comwave, Voxbone, DIDWW.
    Incentivized
    Chose Bandwidth
    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Bandwidth
    Likelihood to Recommend
    1.5
    (7 ratings)
    Support Rating
    9.0
    (1 ratings)