Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.
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Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
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Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.
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Pricing
Barracuda CloudGen Firewall
Symantec WebFilter / Intelligence Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda CloudGen Firewall
Symantec WebFilter / Intelligence Services
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Barracuda offers prospective buyers a build and quote tool on their website.
Our only other vendor in this space is really in a different class, making it difficult to compare them directly head to head. Certainly, Barracuda is more fully-featured and FAR more flexible.
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking …
We already use Smoothwall for our main web filtering and felt it would be more robust to have a failover service in case of hardware failure. Pricewise the 2 were comparable and both would have been an upgrade on the no longer supported Microsoft Threat Management gateway. We …
There really is no comparison. Juniper and Sonicwall are the closest competitors, however, in terms of features versus price Barracuda wins every time. Cisco does not allow the ASA to do certain things it should be allowed to do, it is design flaws but they have no intention of …
We used a much alder Cisco ASA router that was chocking our bandwidth and it couldn’t really be compared. It was clunky and horrible at best. Our WatchGuard was overly complicated and difficult to manage and required a version matching thick client installed locally to manage …
What sold us on Barracuda was the ease of use, the price based on number of features, and their excellent support. We cannot say enough good about the support Barracuda provides.
Barracuda, much like the others, has a lot to learn in order to master for quick deployment and management. The biggest separation is the level of customization that is possible. Barracuda support definitely goes above and beyond over the competitors.
We have used SonicWALL and WatchGuard appliances in the past. Barracuda is not only more feature rich, but less expensive. Barracuda's partner program is also second to none. We lost a lot of confidence with SonicWALL as ownership changing hands multiple times in the last few …
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the …
The firewalls management is made easy through its very good management software. It has a lot of features such as VPN, ATP, IPS, Real-time log views, Active Directory integration, Virus Scanning of traffic / file downloads, High Availability Failover, Qos / Traffic Shaping, and a nice quick glance dashboard.
Having an end to end solution for web / mobile applications in terms of protecting it from online cyber security threats, Symantec WebFilter / Intelligence Services provides great solution. You also get an ability to configure your security profile so that the contents that may be desired for you but not recommended can be allowed on your network
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
They are very quick to answer the phone and I think I haven’t waited more than 5 minutes in the queue and if you have to hang up they actually call you back when it’s your turn in line. They have a secure tunnel that you can open for them to get into your device and help you with basically anything. It’s pretty magical if you ask me.
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
We used a much alder Cisco ASA router that was chocking our bandwidth and it couldn’t really be compared. It was clunky and horrible at best. Our WatchGuard was overly complicated and difficult to manage and required a version matching thick client installed locally to manage the firewall. The Barracuda solved a bunch of issues from both of these devices and allows me to really save time and money with its easy to configure the interface and inexpensive yet quality device and interface allow me to feel like I am getting a great value for my security.
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
Really neutral given we came from the x series. The move to the x series was a huge positive in terms of time spent managing and the ability to get what needed to be done, well done. The move to the NG was just the next step.
I will say the one thing, in terms of value, that is given is the firewall admin application. This one program saves a ton of time in configuration versus using the web-based configuration. You can only pick one, and for me, it's a no brainer - turn the web-based config off and use the app.
