Barracuda ECHOplatform for MSPs vs. ExtraHop Performance Platform

At the current state, still recommend but would give them a warning of the hardships and quirky nature of the platform.

Incentivized

ExtraHop is going to replace our packet capture and storage technology since it not only detects network security breaches but can also have sensors installed throughout our network to look at historical packet captures for analysis. ExtraHop is well suited for threat mitigation, network segmentation, and threat analysis of the network.

Incentivized

• Centralized console for all Intronis backup software installations
• Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
• Alerting from backup software can range from simple to complex as well as schedule options

Incentivized

• Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
• Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
• Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.

Incentivized

• the expanding of the roles that are allowed, just 4 seems to be too limiting
• integration of the campus should be self service not a email and wait for 24 hour turn around

Incentivized

• Search functionality could improve
• Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
• Support is decent but not great

Incentivized

ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.

Incentivized

Documentation could be a lot better. Tech support is outstanding.

Incentivized

Carbonite is a very good product but Intronis is much better suited for businesses. Acronis is a very comparable product especially as it does such a good job of image level backups of machines.

Incentivized

A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's user interface is more fluent and easier to maneuver.

Incentivized

• This is a great solution for backups when a backup appliance is not necessary (or within economic range).
• Local NAS replication can provide faster recovery of data in the event of a catastrophy.

Incentivized

• Positive impact on eliminating slow app response, which keeps our customers happy.
• Positive impact on service uptime again keeps customers happy.

Incentivized