The Barracuda Load Balancer ADC is a Secure Application Delivery Controller that enables Application Availability, Acceleration and Control, while providing Application Security Capabilities.
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Kemp LoadMaster
Score 8.9 out of 10
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LoadMaster from Kemp Technologies in New York is an application delivery controller.
For an important high availability website such as for email, this is a great solution. However, it does in a way, create it's own single point of failure in that if it goes down all the web servers it services are no longer available but there are ways around that rather than just spending more on a secondary unit. There are probably less expensive units or DNS methods you could use for less critical web sites you are trying to maintain. But for exchange and multiple website support with excellent reliability and support, this is a good solution.
Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
The configuration settings are relatively granular, but instructions often only list the necessary fields, so if you need some custom settings it can be a little hunt and find what you need.
Their support knowledge base page has instructions, but it can be difficult to navigate. There are different versions for different generations of both the barracuda devices and also the connecting software. (looking for setting up the Microsoft Exchange Load balancing can get you different instructions for each level of load balancer and also each version of Exchange).
The internal logging review screens and settings can take a while to get used to how it is structured. It can also take a few tries to configure the service logging to get the type of information you'd like.
Complexity. You really need. highly skilled IT team to manage this device. This is not a solution or appliance for SME's - medium or large enterprises only!
Bugs, during 2015-2016 we suffered from a. number of bugs that caused downtime that would not have occurred without the Kemp LM. This is especially annoying given that it was purchased to reduce downtime! During 2017 stability improved.
Costs. This is a high cost solution with high ongoing support fees. Not for those who are very cost conscious
Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
Barracuda, in general, has very responsive and high-quality support. It's fantastic to be able to get someone on the phone quickly when you need help or a fast call back. With instant replacement, you can feel assured that in the case of a complete failure, you will have a new unit with configuration intact within a day or two. One of the best for support in my experience.
Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
We also had looked at Kemp and F5. The Kemp and F5 had a lot of horsepower and advanced configuration and functionality. When we looked at our workload and how we were planning on using the load balancers, we really didn't need all those extra bells and whistles. Barracuda provided all the standard functionality we needed and were looking for and did so at a greatly reduced price point.
The Kemp LoadMaster outshined both of our other evaluated products, mainly in speed of setup, features available, and overall cost of ownership. In the case of the Azure LB it wasn't going to work well for our on Premise servers. The Barracuda was unreliable and difficult to bring online with our needed applications. With the ability to import pre-configured templates into the Kemp load balancer, we were able to have it running within the first day of ownership.
It was a prerequisite for moving to Microsoft Exchange 2016, which requires a load balancer solution as part of the design. So, it allowed us to move forward with that upgrade. Having it to load balance VDI sessions is a bonus.
We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.
