BDRShield vs. UpSafe (discontinued)

First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions

Incentivized

Upsafe Free Gmail Backup is well suited for organizations especially in the financial services or sales companies or any company that has compliance standards that need to be met. It is very easy to go back and recall any email that was lost previously when being audited as well.

Incentivized

• Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
• Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
• Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.

• Google Cloud Account backup app.
• All-in-one solution to backup your Google Account.
• Able to restore the whole Google account or just selected files or emails in a few clicks.

Incentivized

• User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
• User interface at portal is difficult to navigate and confusing
• Support documentation is too generic and rarely answers my questions.
• Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
• Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
• Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.

Incentivized

• There’s a limited amount of Gb space you are provided.
• It's a bit "quirky" at times.
• Overall, a good piece of software.

Incentivized

I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.

Incentivized

As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.

Incentivized

It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.

Incentivized

The support for this software has been very impressive. I have not had any problems as I have been using it for the past year. I never have to worry about what may happen if I lose a file because I know it can be recovered by the support provided here.

Incentivized

Overall the implementation was not complicated. The linux version installation is rather easy step by step process. It's just when you do something for the first time, it always take a bit longer because it's new and you just need to be more focused to configure everything properly

Incentivized

I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.

Incentivized

We didn't consider other products because we use a lot of Google products so it makes sense to choose Free Gmail Backup.

Incentivized

• Backups complete quickly each night saving me time from always having to modify client backups to fit within their backup windows.
• Money: We are saving hundreds of dollars per year for us and our clients by switching to this product.
• I no longer spend significant time managing backups, checking their status, etc. Alerts are consistent and warn me if there's a problem. It just works. I rarely have to touch it other than when I do random restore tests (as I do with any backup product) and the instant recovery feature works well for that.

• Free means that we had nothing to lose to give it a try!
• The staff time spent learning the program has been really worthwhile, as it was relatively quick.
• I think Upsafe Free Gmail Backup has given our team peace of mind with no price tag.

Incentivized