Beyond Key Implementation Services vs. ProSoft Solutions

I will highly recommend this program to other businesses. Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services is well suited for training for reverts, and new hires. I think it can improvise on the interface to make it more user friendly. It really would help productivity on the field with technicians if they can use it on hand held devices

Incentivized

It is very well suited for minimal human interaction while gathering requirements as certain fields are pre-populated while capturing the requirements. There is an easy import feature to add requirements to the system. Training for the users isn't a complicated process. Integration with other collaboration tools needs to be made more easier and robust like that with Sales Force or Slack or Microsoft Teams.

Incentivized

• training
• customer service
• team work

Incentivized

• requirement gathering - automated way of capturing similar requirements
• training of newly onboarded members
• support for quick account setup
• product configuration

Incentivized

• User interface
• ease of access
• assisibilty

Incentivized

• Prosoft solution needs to add pictorial representation for workflows
• There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
• for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions

Incentivized

It has a better use interface for new hires. In contact was a bit different when it comes to learning the program and using the program on a daily basis. I learned that Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services made the process a lot easier for my daily activity's.

Incentivized

Prosoft Solutions is a good tool but just for ease of integration, we do have some teams in our organization using ServiceNow tools as well. Within our team, as we wanted to attain faster training and customer support, we have gone with Prosoft.

Incentivized