BeyondTrust Endpoint Privilege Management vs. BlackBerry Protect (CylancePROTECT)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
N/A
BeyondTrust Endpoint Privilege Management, powered by PowerBroker and Avecto reduces the risk of privilege abuse by eliminating unnecessary privileges, and can elevate rights to Windows, Mac, Unix, Linux and network devices without hindering productivity.N/A
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Pricing
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Features
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BeyondTrust Endpoint Privilege Management
-
Ratings
BlackBerry Protect (CylancePROTECT)
9.2
Ratings
7% above category average
Anti-Exploit Technology00 Ratings9.00 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.90 Ratings
Centralized Management00 Ratings9.70 Ratings
Hybrid Deployment Support00 Ratings10.00 Ratings
Infection Remediation00 Ratings9.90 Ratings
Vulnerability Management00 Ratings8.00 Ratings
Malware Detection00 Ratings8.00 Ratings
User Ratings
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
10.0
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.5
(0 ratings)
9.3
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.2
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BeyondTrust Endpoint Privilege ManagementBlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.
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If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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Pros
  • Allow applications updates without IT need
  • Block dangerous applications
  • Block unknown applications
  • Elevate some windows basic function as installing local printer
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  • Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
  • The Cylance client is very light-weight and is not as resource hungry.
  • The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
  • Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
  • Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
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Cons
  • Better communication to customers on new release compatibility
  • Crowd-sourced rule logic for specific applications would be nice (I hear underway)
  • Technical support processes could be a bit improved
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  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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Likelihood to Renew
No answers on this topic
It's simply been the best product I've used and tested within the past four years.
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Usability
BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.
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  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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Reliability and Availability
We've had no availability issues.
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No answers on this topic
Performance
We've had no performance issues.
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No answers on this topic
Support Rating
The product performed to the level of our requirements.
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I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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In-Person Training
The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
recommend adding some type of training as it was very helpful for our
staff.
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No answers on this topic
Online Training
It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.
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No answers on this topic
Implementation Rating
BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.
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No answers on this topic
Alternatives Considered
BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.
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At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.
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Scalability
It's very easy to deploy with minimal interruption.
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No answers on this topic
Return on Investment
  • We are able to securely monitor activity from vendors accessing our network.
  • This meets our cybersecurity objectives of securing our OT networks.
  • The benefits far outweigh the initial cost of the software.
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  • We are spending less time troubleshooting potential attacks - all alerts go to our management interface and we can globally clear/block items.
  • Users are not getting upset at the resources taken by antivirus - they feel they got their speedy machine back.
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ScreenShots