BeyondTrust Password Safe vs. SailPoint Identity Security Cloud

BeyondTrust works really well while looking to manage the privileged accounts distributed on various assets utilized in the organization. It is really good at scanning and fetching the asset details, which provides the descriptive details of all possible threat vectors and allowing the administrators to manage and mitigate the risks. Moreover, BeyondTrust's dependency on Flash is a major demerit which awfully affects the functionality and user experience for BeyondInsight.

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Privileged Account Management.
• Vulnerability Management.
• Session Management.
• Handling API requests.
• Identifying and Managing various assets throughout the organization.

• The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
• The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
• The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.

Incentivized

• Dependency on Flash.
• Securing Files.
• Managing Service Accounts.
• Stability of updates.

• Technical adoption requires a high level of training and experience by the implementing teams.
• SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

BeyondTrust Support is available with maximum priority. The user is not required to provide an explanation and is not charged for the case raised. If required, BeyondTrust support is available for every possible requirement, which may differ from a requirement of some document or a hotfix availability. Also, BeyondTrust support takes every request with max priority.

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

CyberArk is following the bottom-up approach for the development of the Privileged Access Management solution, which provides a stable and more featured security solution. But everything for CyberArk comes with a cost. Meanwhile, everything for BeyondTrust is included in a single product, and Password safe comes up with vast options under a single utility with cost-effective implementation.

SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.

Incentivized

• Positive: Easier User Interface.
• Positive: Descriptive management of access policies.
• Negative: Issues in functionality due to random bugs in functioning.

• The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
• The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
• The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping