TrustRadius: an HG Insights company

BeyondTrust Privileged Remote Access vs. SolarWinds Dameware Remote Support (DRS)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Privileged Remote Access

    Score8.9 out of 10
    N/ABeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit…N/A

    SolarWinds Dameware Remote Support (DRS)

    Score7.3 out of 10
    N/ADameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for…

    $520

    one-time fee

    Pricing
    BeyondTrust Privileged Remote AccessSolarWinds Dameware Remote Support (DRS)
    Editions & Modules
    No answers on this topic
    Dameware Mini Remote Control
    $370
    one-time fee
    Dameware Remote Support
    $520
    one-time fee
    Offerings
    Pricing Offerings
    BeyondTrust Privileged Remote AccessSolarWinds Dameware Remote Support (DRS)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price.
    More Pricing Information
    Community Pulse
    BeyondTrust Privileged Remote AccessSolarWinds Dameware Remote Support (DRS)
    Considered Both Products
    BeyondTrust
    No answer on this topic
    SolarWinds
    Chose SolarWinds Dameware Remote Support (DRS)
    We choose Dameware due to its price and ease of use while also providing security around the product.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BeyondTrust Privileged Remote AccessSolarWinds Dameware Remote Support (DRS)
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Privileged Remote Access and SolarWinds Dameware Remote Support (DRS)
    Feature
    BeyondTrust Privileged Remote Access
    9.7
    1 Ratings
    SolarWinds Dameware Remote Support (DRS)
    8.6
    65 Ratings
    Screen sharing9.01 Ratings10.053 Ratings
    Instant message9.01 Ratings8.347 Ratings
    Over-the-Internet remote session10.01 Ratings8.548 Ratings
    Initiate remote control from mobile9.01 Ratings9.025 Ratings
    Remote management of servers & workstations10.01 Ratings9.158 Ratings
    Remote Active Directory® management10.01 Ratings7.239 Ratings
    Centralized management dashboard10.01 Ratings8.238 Ratings
    Session record10.01 Ratings8.55 Ratings
    Multi-platform remote control10.01 Ratings7.131 Ratings
    File transfer00 Ratings10.050 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.716 Ratings
    Access to sleeping/powered-off computers00 Ratings9.035 Ratings
    Annotations00 Ratings7.94 Ratings
    Monitoring and Alerts00 Ratings8.75 Ratings
    User Ratings
    BeyondTrust Privileged Remote AccessSolarWinds Dameware Remote Support (DRS)
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.3
    (66 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (13 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.5
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.5
    (2 ratings)