| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BeyondTrust Remote Support | Score8.8 out of 10 | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A |
 Remote Desktop Manager | Score9 out of 10 | Mid-Size Companies (51-1,000 employees) | Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data. | $20 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| BeyondTrust Remote Support | Remote Desktop Manager | |
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| Considered Both Products | Chose BeyondTrust Remote Support I like how BeyondTrust is set up and implemented within our system. Having the appliance on-premise is even better for our school. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Remote Desktop Manager Compared to VNC Remote Desktop Manager is like comparing a Citroën 2CV to a Ferrari. There's no comparison possible as they are totally different. VNC is just a remote tool and RDM has so many more features. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BeyondTrust Remote Support | Remote Desktop Manager | ||||||||||||||||||||||||||||||||||||||||||||||
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| BeyondTrust Remote Support | Remote Desktop Manager | |
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| Likelihood to Recommend | 9.3 | 9.6 |
| Likelihood to Renew | 10.0 | 9.1 |
| Usability | 9.2 | 10.0 |
| Availability | 8.8 | - |
| Performance | 8.4 | - |
| Support Rating | 9.7 | 9.0 |
| In-Person Training | 9.1 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 10.0 | 9.1 |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
