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BeyondTrust Remote Support vs. Impero Remote Manager (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    Impero Remote Manager (discontinued)

    Score8 out of 10
    N/AImpero Remote Manager, from the education management software company Impero Software in the UK, is a remote access and administration tool for troubleshooting and assistance. Impero services primarily the education sector. It is no longer available.N/A
    Pricing
    BeyondTrust Remote SupportImpero Remote Manager (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportImpero Remote Manager (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BeyondTrust Remote SupportImpero Remote Manager (discontinued)
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and Impero Remote Manager (discontinued)
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    Impero Remote Manager (discontinued)
    4.5
    1 Ratings
    File transfer8.849 Ratings4.01 Ratings
    Instant message9.150 Ratings5.01 Ratings
    Access to sleeping/powered-off computers6.031 Ratings2.01 Ratings
    Session record9.142 Ratings6.01 Ratings
    Annotations8.934 Ratings3.01 Ratings
    Screen sharing00 Ratings7.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings5.01 Ratings
    Over-the-Internet remote session00 Ratings5.01 Ratings
    Initiate remote control from mobile00 Ratings4.01 Ratings
    Remote management of servers & workstations00 Ratings6.01 Ratings
    Remote Active Directory® management00 Ratings3.01 Ratings
    Centralized management dashboard00 Ratings3.01 Ratings
    Monitoring and Alerts00 Ratings5.01 Ratings
    Multi-platform remote control00 Ratings5.01 Ratings
    User Ratings
    BeyondTrust Remote SupportImpero Remote Manager (discontinued)
    Likelihood to Recommend
    9.3
    (111 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (29 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (28 ratings)
    8.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)