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BeyondTrust Remote Support vs. LogMeIn Pro by GoTo

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BeyondTrust Remote Support

226 Reviews and Ratings

LogMeIn Pro by GoTo

126 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    		N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    LogMeIn Pro by GoTo

    Score9.4 out of 10
    		N/AN/A

    $30

    per month

    Pricing
    BeyondTrust Remote SupportLogMeIn Pro by GoTo
    Editions & Modules
    No answers on this topic
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportLogMeIn Pro by GoTo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are billed annually.
    More Pricing Information
    Features
    BeyondTrust Remote SupportLogMeIn Pro by GoTo
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and LogMeIn Pro by GoTo
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    File transfer8.849 Ratings8.716 Ratings
    Instant message9.150 Ratings8.013 Ratings
    Access to sleeping/powered-off computers6.031 Ratings9.015 Ratings
    Session record9.142 Ratings9.012 Ratings
    Annotations8.934 Ratings6.27 Ratings
    Screen sharing00 Ratings9.716 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.04 Ratings
    Over-the-Internet remote session00 Ratings10.016 Ratings
    Initiate remote control from mobile00 Ratings9.011 Ratings
    Remote management of servers & workstations00 Ratings10.014 Ratings
    Remote Active Directory® management00 Ratings6.610 Ratings
    Centralized management dashboard00 Ratings10.012 Ratings
    Monitoring and Alerts00 Ratings9.010 Ratings
    Multi-platform remote control00 Ratings10.013 Ratings
    User Ratings
    BeyondTrust Remote SupportLogMeIn Pro by GoTo
    Likelihood to Recommend
    9.3
    (111 ratings)
    9.4
    (17 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    10.0
    (1 ratings)
    Usability
    9.2
    (29 ratings)
    9.2
    (4 ratings)
    Availability
    8.8
    (9 ratings)
    10.0
    (1 ratings)
    Performance
    8.4
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.7
    (28 ratings)
    10.0
    (3 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    10.0
    (1 ratings)
    Configurability
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)