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BeyondTrust Remote Support vs. Microsoft Intune

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    Microsoft Intune

    Score8.4 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    BeyondTrust Remote SupportMicrosoft Intune
    Editions & Modules
    No answers on this topic
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportMicrosoft Intune
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BeyondTrust Remote SupportMicrosoft Intune
    Considered Both Products
    BeyondTrust
    Chose BeyondTrust Remote Support
    BeyondTrust Remote Support (also known as Bomgar) stacks up excellently amongst other remote support tools because it is very robust and backed by a trusted vendor that offers a wide variety of other products. This means the possibility of a wide range of cross integrations. …
    Incentivized
    Chose BeyondTrust Remote Support
    We have used dameware, pc duo, sms, sccm remote connect, pc anywhere, and evaluated log me in and several others. Bomgar utilizes resources better than almost all, is more secure since everything is housed internally, and has the best features. The security was the biggest …
    Microsoft
    Chose Microsoft Intune
    We selected SCCM over the others because the customer support we receive from Microsoft is always above expectations. We evaluated some third-party vendors, and they were not able to support our large enterprise. The single solution that SCCM provides allowed us to keep our …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BeyondTrust Remote SupportMicrosoft Intune
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and Microsoft Intune
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    Microsoft Intune
    -
    Ratings
    File transfer8.849 Ratings00 Ratings
    Instant message9.150 Ratings00 Ratings
    Access to sleeping/powered-off computers6.031 Ratings00 Ratings
    Session record9.142 Ratings00 Ratings
    Annotations8.934 Ratings00 Ratings
    User Ratings
    BeyondTrust Remote SupportMicrosoft Intune
    Likelihood to Recommend
    9.3
    (111 ratings)
    9.4
    (50 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    9.9
    (2 ratings)
    Usability
    9.2
    (29 ratings)
    7.5
    (9 ratings)
    Availability
    8.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (7 ratings)
    6.9
    (14 ratings)
    Support Rating
    9.7
    (28 ratings)
    10.0
    (10 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    8.9
    (2 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.6
    (14 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)