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BeyondTrust Remote Support vs. NetSupport Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
    Pricing
    BeyondTrust Remote SupportNetSupport Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportNetSupport Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BeyondTrust Remote SupportNetSupport Manager
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and NetSupport Manager
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    NetSupport Manager
    10.0
    1 Ratings
    File transfer8.849 Ratings10.01 Ratings
    Instant message9.150 Ratings10.01 Ratings
    Access to sleeping/powered-off computers6.031 Ratings10.01 Ratings
    Session record9.142 Ratings00 Ratings
    Annotations8.934 Ratings10.01 Ratings
    Screen sharing00 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
    Centralized management dashboard00 Ratings10.01 Ratings
    Monitoring and Alerts00 Ratings10.01 Ratings
    Multi-platform remote control00 Ratings10.01 Ratings
    User Ratings
    BeyondTrust Remote SupportNetSupport Manager
    Likelihood to Recommend
    9.3
    (111 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (29 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (28 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)