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BeyondTrust Remote Support vs. RemotePC

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    RemotePC

    Score8.8 out of 10
    N/ARemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…

    $29.50

    per year

    Pricing
    BeyondTrust Remote SupportRemotePC
    Editions & Modules
    No answers on this topic
    Consumer
    $29.50
    per year 1 computer
    SOHO
    $99.50
    per year 10 computers
    HelpDesk
    $99.50
    per year unlimited computers
    Team
    $299.50
    per year 50 computers
    Enterprise
    $599.50
    per year 100 computers
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportRemotePC
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—RemotePC offers regular first year discounts for all plans.
    More Pricing Information
    Community Pulse
    BeyondTrust Remote SupportRemotePC
    Considered Both Products
    BeyondTrust
    No answer on this topic
    IDrive
    Chose RemotePC
    It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BeyondTrust Remote SupportRemotePC
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and RemotePC
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    RemotePC
    9.8
    30 Ratings
    File transfer8.849 Ratings9.925 Ratings
    Instant message9.150 Ratings9.917 Ratings
    Access to sleeping/powered-off computers6.031 Ratings00 Ratings
    Session record9.142 Ratings9.916 Ratings
    Annotations8.934 Ratings9.99 Ratings
    Screen sharing00 Ratings9.930 Ratings
    Over-the-Internet remote session00 Ratings9.930 Ratings
    Initiate remote control from mobile00 Ratings9.620 Ratings
    Remote management of servers & workstations00 Ratings9.821 Ratings
    Remote Active Directory® management00 Ratings9.910 Ratings
    Centralized management dashboard00 Ratings9.714 Ratings
    Multi-platform remote control00 Ratings9.821 Ratings
    User Ratings
    BeyondTrust Remote SupportRemotePC
    Likelihood to Recommend
    9.3
    (111 ratings)
    9.9
    (31 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (29 ratings)
    7.4
    (11 ratings)
    Availability
    8.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (28 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)