BeyondTrust Remote Support vs. Rocket Remote Desktop
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BeyondTrust Remote Support | Score8.8 out of 10 | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A |
 Rocket Remote Desktop | Score3.4 out of 10 | N/A | Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access. | N/A |
| BeyondTrust Remote Support | Rocket Remote Desktop | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Remote Administration |
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| BeyondTrust Remote Support | Rocket Remote Desktop | |
|---|---|---|
| Likelihood to Recommend | 9.3 | 10.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.2 | - |
| Availability | 8.8 | - |
| Performance | 8.4 | - |
| Support Rating | 9.7 | - |
| In-Person Training | 9.1 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |