BeyondTrust Remote Support vs. SecureLink Enterprise Access
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BeyondTrust Remote Support | Score8.8 out of 10 | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A |
 SecureLink Enterprise Access | Score10 out of 10 | N/A | SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties. | N/A |
| BeyondTrust Remote Support | SecureLink Enterprise Access | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BeyondTrust Remote Support | SecureLink Enterprise Access | |||||||||||||||||||
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| Remote Administration |
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| BeyondTrust Remote Support | SecureLink Enterprise Access | |
|---|---|---|
| Likelihood to Recommend | 9.3 | 8.3 |
| Likelihood to Renew | 10.0 | 8.6 |
| Usability | 9.2 | - |
| Availability | 8.8 | - |
| Performance | 8.4 | 9.0 |
| Support Rating | 9.7 | 9.0 |
| In-Person Training | 9.1 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |