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BeyondTrust Remote Support vs. TSPlus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    BeyondTrust Remote SupportTSPlus
    Editions & Modules
    No answers on this topic
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    BeyondTrust Remote SupportTSPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Features
    BeyondTrust Remote SupportTSPlus
    Remote Administration
    Comparison of Remote Administration features of BeyondTrust Remote Support and TSPlus
    Feature
    BeyondTrust Remote Support
    9.1
    52 Ratings
    TSPlus
    10.0
    1 Ratings
    File transfer8.849 Ratings10.01 Ratings
    Instant message9.150 Ratings00 Ratings
    Access to sleeping/powered-off computers6.031 Ratings00 Ratings
    Session record9.142 Ratings10.01 Ratings
    Annotations8.934 Ratings10.01 Ratings
    Screen sharing00 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Over-the-Internet remote session00 Ratings10.01 Ratings
    Initiate remote control from mobile00 Ratings10.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
    Centralized management dashboard00 Ratings10.01 Ratings
    Monitoring and Alerts00 Ratings10.01 Ratings
    Multi-platform remote control00 Ratings10.01 Ratings
    User Ratings
    BeyondTrust Remote SupportTSPlus
    Likelihood to Recommend
    9.3
    (111 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (63 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (29 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (28 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)