TrustRadius

BHN Rewards vs. Runa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Runa
Score 8.7 out of 10
N/A
Runa offers a digital value infrastructure and network, providing the tools for businesses to build embedded payout, reward and incentive experiences. The Runa Network offers 2,500+ global and local payout options including gift cards, subscriptions, cryptocurrencies, and donations.N/A
Pricing
BHN RewardsRuna
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BHN RewardsRuna
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BHN RewardsRuna
Considered Both Products
BHN Rewards
Tom Shulak | TrustRadius Reviewer
Tom Shulak
CEO (Chief Executive Officer)
Chose BHN Rewards
We selected Rybbon without much other research. They covered all our requirements and made it easy to integrate.
Verified User
Anonymous
Chose BHN Rewards
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Runa
TF
Tamara Fuchs
Sr. HR Generalist
Chose Runa
n/a-- we went with Runa pretty quickly and didn't look at other options since it perfectly fit our needs.
LR
Lois Rumis
Domestic Commissions Team Leader
Chose Runa
We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
Melissa Roberson | TrustRadius Reviewer
Melissa Roberson
Customer Care Manager
Chose Runa
Blackhawk has poor customer service both on the customer facing and account management sides with a lot of turnover. They do not update their catalog that often and do not seem to care if they have your business.

Runa has been very responsive, receptive to feedback, helpful …
Best Alternatives
BHN RewardsRuna
Small Businesses
Growave
Growave
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

Enterprises
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BHN RewardsRuna
Likelihood to Recommend
9.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
BHN RewardsRuna
Likelihood to Recommend
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Verified User
Anonymous
Read full review
Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive
TF
Tamara Fuchs
Sr. HR Generalist
Read full review
Pros
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
Verified User
Anonymous
Read full review
  • Consistently adding new products
  • Great account management
  • Easy to use account portal
Melissa Roberson | TrustRadius Reviewer
Melissa Roberson
Customer Care Manager
Read full review
Cons
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
Verified User
Anonymous
Read full review
  • Handling currencies - so far there is no internal currency conversion and we keep different currencies in different accounts
  • More suppliers in Asian markets
VS
Vidmantas Siugzdinis
CEO (Chief Executive Officer)
Read full review
Likelihood to Renew
No answers on this topic
Super reliable and easy to use
Maurice Harary | TrustRadius Reviewer
Read full review
Usability
No answers on this topic
They provide a great portal that is very intuitive to use
Maurice Harary | TrustRadius Reviewer
Read full review
Support Rating
No answers on this topic
We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.
VS
Vidmantas Siugzdinis
CEO (Chief Executive Officer)
Read full review
Implementation Rating
No answers on this topic
Super smooth to implement
Maurice Harary | TrustRadius Reviewer
Read full review
Alternatives Considered
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Verified User
Anonymous
Read full review
We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
LR
Lois Rumis
Domestic Commissions Team Leader
Read full review
Return on Investment
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
Verified User
Anonymous
Read full review
  • We have managed to offer international gift vouchers from multiple countries at once
  • With integration gift cards are provided to our clients in seconds
  • No bugs, integration and service overall is working very well
VS
Vidmantas Siugzdinis
CEO (Chief Executive Officer)
Read full review
ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.