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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Pricing
    BigCommerce
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Offerings
    Pricing Offerings
    BigCommerce
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    BigCommerce
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    Each platform has its pros and cons. However, overall, BigCommerce is the most challenging to work with from a developer's perspective. Simply finding files and locating the code in the theme editor takes too much time.
    Incentivized
    Chose BigCommerce
    - Ease of Use: With guided onboarding, BigCommerce enables us to manage stores independently within days, reducing the need for extensive technical support. ​

    -Comprehensive Built-In Features: BigCommerce provides a wide array of native features, minimizing reliance on …
    Incentivized
    Chose BigCommerce
    easy for customization , no lengthy coding required.
    Incentivized
    Chose BigCommerce
    I believe other platforms offer more robust CMS and experience managing tools making content and product updates easier to perform.
    Incentivized
    Chose BigCommerce
    Although k-eCommerce may be a good fit for businesses who's ERP is Microsoft NAV Dynamics, we found the application to be cumbersome and lacking user friendly functionality as compared with BigCommerce. The k-eCommerce support was poor, impersonal and lacked situational …
    Incentivized
    Chose BigCommerce
    I personally prefer BigCommerce over Shopify. Shopify is more confusing to use and takes longer to get a site up and running. Shopify also seemed to heavily lack some needed bulk editing tools that bigcommerce has. The only thing I preferred about Shopify was that it had more …
    Incentivized
    Chose BigCommerce
    BigCommerce has more built in options than Shopify. While Shopify has lots more apps that are available and a lower initial price. The use of third party apps is good to have lots of options but each option needs to be vetted and dealt with independently. They greater number of …
    Incentivized
    Chose BigCommerce
    Value for money alongside flexibility
    Incentivized
    Chose BigCommerce
    Big Commerce is definitely king in comparison to EvoX. Not only is Big commerce easier to use, it's also just a more powerful platform with many more capabilities (for example, EVOX has analytic capabilities but, nothing to the extent of Big Commerce's google analytics …
    Incentivized
    Chose BigCommerce
    BigCommerce had a much strong B2B integration and platform in general than Shopify. Netsuite was too expensive at the time to considering it.
    Incentivized
    Chose BigCommerce
    I find BigCommerce easy to use from a non computer person stand point. It was easy to quickly get adjusted to and what they charge for building and running a website far surpassed there competitors.
    Incentivized
    Chose BigCommerce
    We are moving away from BigCommerce. It has not met our needs.
    Incentivized
    Chose BigCommerce
    Their B2B features are incomparable. Shopify was another contender but didn’t have the B2B capabilities that BigCommerce has
    Incentivized
    Chose BigCommerce
    We deal in firearms. I tried Shopify first back in 2016 and that was a miserable mistake, very firearm NOT friendly there. Then we went to Volusion the next month and we were quite happy there for 7-1/2 years and several million $ in sales. The issue is Volusion was losing …
    Incentivized
    Chose BigCommerce
    I chose BigCommerce over Shopify because I felt there were more built-in apps in BigCommerce. Other than that, I felt that both solutions are very similar.
    Incentivized
    Chose BigCommerce
    BigCommerce combines the ease-of-use that you get form Shopify, with the ability to handle large numbers of Sku's like a custom Magento site might have.

    But unlike a custom site like Magento, you don't need a coder or developer for every little change you want to make to the …
    Incentivized
    Chose BigCommerce
    I find the UI to be more appealing and the storefront to be a little less recognizable as a typical Shopify storefront (more generic, etc.)
    Incentivized
    Chose BigCommerce
    We chose BigCommerce over competitors due to customization and cost. We're able to have the site we're looking for, easily managed within our marketing team without hours of tedious revisions.
    Incentivized
    Chose BigCommerce
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is …
    Incentivized
    Chose BigCommerce
    We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or …
    Incentivized
    Chose BigCommerce
    BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never …
    Incentivized
    Chose BigCommerce
    No contest - Big Commerce is the best
    Incentivized
    Chose BigCommerce
    Bigcommerce provide better security than WordPress , and live support is also avilable.
    Incentivized
    Chose BigCommerce
    We have stuck with Big Commerce due to the amount of work and build outs we have created with the system. The issues we have come across do not raise too many red flags that we would need to switch programs at this time. If we do it is due to the promotion/ sales restrictions, …
    Incentivized
    Chose BigCommerce
    BigCommerce has more modern tools than Yahoo Small Business, is managed unlike WordPress/WooCommerce, and is cheaper than Shopify with better product options management.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    BigCommerce
    Online Storefront
    Comparison of Online Storefront features of BigCommerce
    Feature
    BigCommerce
    7.9
    424 Ratings
    Product catalog & listings8.2420 Ratings
    Product management8.2417 Ratings
    Bulk product upload7.4317 Ratings
    Branding7.9368 Ratings
    Mobile storefront8.1408 Ratings
    Product variations8.5394 Ratings
    Website integration8.4348 Ratings
    Visual customization7.7410 Ratings
    CMS6.5302 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce
    Feature
    BigCommerce
    8.0
    410 Ratings
    Abandoned cart recovery7.7368 Ratings
    Checkout user experience8.3405 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce
    Feature
    BigCommerce
    8.3
    406 Ratings
    eCommerce security8.3406 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce
    Feature
    BigCommerce
    7.9
    411 Ratings
    Promotions & discounts7.8387 Ratings
    Personalized recommendations7.4323 Ratings
    SEO8.5382 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce
    Feature
    BigCommerce
    7.9
    416 Ratings
    Multi-site management8.3191 Ratings
    Order processing7.9395 Ratings
    Inventory management7.8351 Ratings
    Shipping7.8356 Ratings
    Custom functionality7.8351 Ratings
    User Ratings
    BigCommerce
    Likelihood to Recommend
    8.3
    (443 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    Usability
    9.1
    (26 ratings)
    Availability
    9.1
    (5 ratings)
    Performance
    9.1
    (5 ratings)
    Support Rating
    9.1
    (25 ratings)
    Online Training
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    Configurability
    9.1
    (3 ratings)
    Ease of integration
    9.1
    (3 ratings)
    Product Scalability
    8.7
    (349 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)