TrustRadius: an HG Insights company

BIGContacts vs. Insightly

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Insightly

    Score7.4 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Pricing
    BIGContactsInsightly
    Editions & Modules
    Business Plan
    $9.99
    per month per user
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    BIGContactsInsightly
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BIGContactsInsightly
    Sales Force Automation
    Comparison of Sales Force Automation features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.6
    7 Ratings
    Insightly
    7.3
    400 Ratings
    Customer data management / contact management9.87 Ratings8.6383 Ratings
    Workflow management9.57 Ratings6.6351 Ratings
    Territory management9.46 Ratings6.874 Ratings
    Opportunity management9.47 Ratings8.7349 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.57 Ratings6.7357 Ratings
    Contract management9.67 Ratings6.521 Ratings
    Quote & order management9.76 Ratings8.364 Ratings
    Interaction tracking9.75 Ratings5.8312 Ratings
    Channel / partner relationship management9.75 Ratings7.724 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.7
    7 Ratings
    Insightly
    7.1
    13 Ratings
    Case management9.86 Ratings7.011 Ratings
    Call center management9.56 Ratings7.28 Ratings
    Help desk management9.86 Ratings7.19 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.5
    6 Ratings
    Insightly
    4.9
    312 Ratings
    Lead management9.76 Ratings5.3298 Ratings
    Email marketing9.36 Ratings4.4245 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.9
    6 Ratings
    Insightly
    6.2
    385 Ratings
    Task management10.06 Ratings6.3374 Ratings
    Billing and invoicing management9.86 Ratings6.039 Ratings
    Reporting9.96 Ratings6.4321 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.5
    4 Ratings
    Insightly
    7.5
    343 Ratings
    Forecasting9.34 Ratings7.092 Ratings
    Pipeline visualization9.64 Ratings8.0321 Ratings
    Customizable reports9.74 Ratings7.5307 Ratings
    Customization
    Comparison of Customization features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.3
    4 Ratings
    Insightly
    6.2
    345 Ratings
    Custom fields10.04 Ratings6.5344 Ratings
    Custom objects9.44 Ratings6.0105 Ratings
    Scripting environment9.04 Ratings6.86 Ratings
    API for custom integration8.74 Ratings5.5178 Ratings
    Security
    Comparison of Security features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.8
    3 Ratings
    Insightly
    8.0
    295 Ratings
    Single sign-on capability9.53 Ratings7.8262 Ratings
    Role-based user permissions10.03 Ratings8.2197 Ratings
    Social CRM
    Comparison of Social CRM features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.7
    3 Ratings
    Insightly
    7.4
    90 Ratings
    Social data10.03 Ratings6.825 Ratings
    Social engagement9.53 Ratings8.078 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.0
    3 Ratings
    Insightly
    6.0
    146 Ratings
    Marketing automation8.53 Ratings6.9146 Ratings
    Compensation management9.53 Ratings5.14 Ratings
    Platform
    Comparison of Platform features of BIGContacts and Insightly
    Feature
    BIGContacts
    9.5
    3 Ratings
    Insightly
    4.8
    310 Ratings
    Mobile access9.53 Ratings4.8310 Ratings
    User Ratings
    BIGContactsInsightly
    Likelihood to Recommend
    9.6
    (10 ratings)
    7.1
    (420 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (33 ratings)
    Usability
    9.4
    (9 ratings)
    7.4
    (156 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (25 ratings)
    Support Rating
    9.4
    (9 ratings)
    8.9
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.9
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (3 ratings)