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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Pricing
    Bigin by Zoho CRM
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Offerings
    Pricing Offerings
    Bigin by Zoho CRM
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRM
    Considered Both Products
    Zoho
    Chose Bigin by Zoho CRM
    Its Simple, Easy To Use!
    Time Saming
    Boosts Productivity
    Incentivized
    Chose Bigin by Zoho CRM
    Because it is more intuitive, we chose Bigin by Zoho CRM

    Por ser mais intuitivo, optamos pelo Bigin by Zoho CRM
    Incentivized
    Chose Bigin by Zoho CRM
    HubSpot is a better quality product for a range of CRM tasks but for affordability for first touch contact, Bigin by Zoho CRM provides good budget options.
    Incentivized
    Chose Bigin by Zoho CRM
    Simplicity Without Sacrificing Core Features Unlike full-scale CRMs that often feel overwhelming, Bigin by Zoho CRM provides a focused set of features that are perfect for managing deals, contacts, and activities. It’s not bloated, and that was exactly what we needed for a …
    Incentivized
    Chose Bigin by Zoho CRM
    I have not used any other product similar then Bigin by Zoho but I believe it can not get any easier than this.
    Incentivized
    Chose Bigin by Zoho CRM
    Easier Learning Curve Good for small teams Easy to implement Pre Defined frame work.
    Incentivized
    Chose Bigin by Zoho CRM
    Because of easy to use and adopt ui. And affordable trial period and/or price.
    Incentivized
    Chose Bigin by Zoho CRM
    Bigin seems to be a little more simple in its basic layout and allow for more customization.
    Incentivized
    Chose Bigin by Zoho CRM
    I haven't tried any other similar products before. I watched various video tutorials to learn about a few others but then I decided for Bigin by Zoho CRM because it felt like it was the right one for our business. Thye give you a 14 days trials anyway so it's worth to …
    Incentivized
    Chose Bigin by Zoho CRM
    Bigin by Zoho CRM had the best value proposition in terms of simplicity, cost, and features. We ran free trials with several competitors and Bigin by Zoho CRM stood out as the one most likely to be widely adopted by our sales team. It boils down to the product's look and feel, …
    Incentivized
    Chose Bigin by Zoho CRM
    it's more modern, intuitive, available in several languages. Integration with Whatsapp and social media
    Incentivized
    Chose Bigin by Zoho CRM
    friendly-user
    Incentivized
    Chose Bigin by Zoho CRM
    close is ver good but costly Hubspot is over kill for the needs i have and very expensive
    Incentivized
    Chose Bigin by Zoho CRM
    Better price point for small business
    Incentivized
    Chose Bigin by Zoho CRM
    Other Crms are hard to set up or difficult to use, or have limitations like iphone/ios only and this doesnt work for our business. Bigin by Zoho CRM works for us as we are integrated with the Zoho platform so it works extremely well for us.
    Incentivized
    Chose Bigin by Zoho CRM
    All CRMs are pretty much good. But BIGIN stands out when it comes to pricing, UX, UI and ease of doing business.
    Incentivized
    Chose Bigin by Zoho CRM
    In terms of UX and ease to use
    Incentivized
    Chose Bigin by Zoho CRM
    clientify, salesForce they are to much for what i need
    Incentivized
    Chose Bigin by Zoho CRM
    Ease of use. It was easy for me to navigate. I have a PhD from YouTube University (lol), but I did not have to refer to YouTube to learn how to use it. I just dug right in.
    Incentivized
    Chose Bigin by Zoho CRM
    I wanted a CRM that is lite and easy to use, nothing fancy and which doesn't break my bank, after research I found Bigin to align with my requirements and I am still configuring and exploring the product, setting up automation as well. i would recommend Bigin as its lite and …
    Incentivized
    Chose Bigin by Zoho CRM
    All of these other programs can perform CRM capable. The difference with Bigin is that the GUI is very easy and not confusing. Setup is stright forward and you don't need a dedicated IT person to oversee the project. If you have basic understanding of CRM, you can do 90 percent …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Bigin by Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Customer data management / contact management8.471 Ratings
    Workflow management8.274 Ratings
    Opportunity management8.472 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings
    Contract management7.234 Ratings
    Interaction tracking7.866 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Lead management8.061 Ratings
    Email marketing7.356 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Task management8.265 Ratings
    Reporting8.141 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.1
    68 Ratings
    Pipeline visualization8.668 Ratings
    Customizable reports7.761 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Custom fields7.872 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Single sign-on capability8.555 Ratings
    Role-based user permissions8.467 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Social data8.337 Ratings
    Social engagement8.237 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Marketing automation7.952 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Mobile access8.167 Ratings
    User Ratings
    Bigin by Zoho CRM
    Likelihood to Recommend
    8.8
    (80 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    8.6
    (51 ratings)
    Support Rating
    8.6
    (7 ratings)