BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.
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Elastic Observability
Score 8.8 out of 10
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Elastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere in an IT environment. It's free and open to start, and adds the Logs, Metrics, APM (formerly Opbeat), and Uptime modules to the Elastic (ELK) Stack.
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as …
Elastic observability has a lot of features and good customer support. And Overall cost is good. Product functionality and performance are good but have some charting issues. But it is good. Elastic observability has a product roadmap and future vision. And it also has a good …
Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly …
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
Great platform for managing application and server logs at a large scale. Elasticsearch can be integrated into 3rd-party software. For example, when combined with Kibana, beats, and logstash to build a full ELK stack it is very powerful and extremely useful for log evaluation, analysis showing detailed information, and creating a monitoring system.
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
Elastic observability has a lot of features and good customer support. And Overall cost is good. Product functionality and performance are good but have some charting issues. But it is good. Elastic observability has a product roadmap and future vision. And it also has a good and strong user community with a lot of people engaging with good customer support for all needs.