BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.
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Squadcast
Score 7.7 out of 10
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Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
$7
per user/month
Pricing
BigPanda
Squadcast
Editions & Modules
No answers on this topic
Essential
$7.00
per user/month
Standard
$19.00
per user/month
Pro
$39.00
per user/month
Enterprise
$79.00
per user/month
Offerings
Pricing Offerings
BigPanda
Squadcast
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$7 per user/month
Additional Details
—
The stated prices are only for annual commitment only, for other details please refer the pricing page.
We do offer custom pricing for large Enterprise customers and On-Premise deployments.
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as …
Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used.
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used