BigTime Software vs. ConnectWise PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BigTime Software | Score6.5 out of 10 | N/A | BigTime IQ is time and expense tracking software from Chicago-based BigTime Software. | $20 User per Month |
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| BigTime Software | ConnectWise PSA | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.1 |
| Likelihood to Renew | 10.0 | 7.6 |
| Usability | 8.0 | 8.3 |
| Availability | 8.2 | 8.0 |
| Performance | 9.1 | 1.0 |
| Support Rating | 9.0 | 4.5 |
| Online Training | - | 5.0 |
| Implementation Rating | 10.0 | 1.0 |
| Configurability | - | 1.0 |
| Ease of integration | - | 1.0 |
| Product Scalability | 8.2 | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 10.0 |